Lead firmware innovation and support at Arlo, utilizing your expertise to ensure product reliability. This role encompasses managing firmware improvements and team leadership in a remote role. As a Sustaining Firmware Manager, you will guide a team dedicated to enhancing Arlo's existing product line.

Your responsibilities include issue triage, root cause analysis, and coordinating timely fixes to elevate the user experience. We're looking for a robust leader to oversee cross-functional collaboration and systematic issue resolution. Key Responsibilities:

- Manage field issue intake and prioritization
- Establish monitoring dashboards and health metrics
- Own release planning and delivery of fixes
- Lead a team focused on root cause and tests
- Ensure effective escalation management and collaboration

Requirements:

- 5+ years in engineering management, preferably in embedded systems
- Familiar with RTOS, embedded Linux, and IoT ecosystems
- Strong understanding of firmware development and debugging
- Experience in managing bug triage and release trains
- Excellent communication skills across teams

Drive firmware success and support product excellence at Arlo!

📌 Sustaining Firmware Manager at Arlo (Vancouver)
🏢 Socket.dev
📍 Vancouver