Roles and Responsibilities

Achieve financial objectives for the store—this includes meeting or exceeding store sales goals and ensuring that store expense budgets are met

Set sales goals for all store associates and monitor their performance against these goals

Analyze store performance through the use of business analytics and implement programs to enhance store performance

Recruit, hire, train, evaluate and counsel store employees to ensure peak performance

Schedule, organize and assign employees as well as follow up on their work results to maximize store performance

Maintain and enhance the performance of the staff through continuous training and coaching

Identify current and future customer requirements by establishing rapport with potential and actual customers and ensure that the store utilizes excellent CRM practices

Regularly conduct performance evaluations and communicate the appropriate employee improvement plans

Resolve customer issues or complaints in a timely manner and determine the optimal solutions that result in customer satisfaction

Ensure that all store employees maintain the store in accordance with company standards

Provide exceptional customer service and ensure that all employees within the store also provide exceptional customer service

Conduct regular store meetings to keep staff informed of all store and corporate issues

Communicate, implement and manage store marketing and merchandising programs

Execute and monitor loss prevention and shrink programs in accordance with corporate policies





Oversee all store operational issues and administrative duties and ensure the timely opening and closing of the store

Maintain the stability, security and reputation of the store by complying with corporate, legal and security requirements

Regularly communicate and coordinate with the appropriate corporate personnel in operations of the store

Requirements

The ideal candidate will have at least 3 years of experience as a Retail Manager, preferably in watch, jewelry, fashion, accessories, specialty and/or luxury retail

Solid sales background

Open availability and flexibility to work according to needs of the business and to ensure store objectives are met (Versatile Schedule)

Strong business acumen—use of business analytics

Superior skills in managing employees with an ability to develop and mentor as it relates to sales performance

Excellent interpersonal and communication skills

Proven ability to build a culture focused on success and teamwork

Intermediate computer skills

Benefits
Our employees enjoy a competitive compensation, employee discount, time off and benefit package.

Salary range $67,000 - $75,000 for position.

Movado Group is an equal opportunity employer and supports workforce diversity. Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.

#J-18808-Ljbffr

📌 Store Manager (Ontario)
🏢 Movado Group
📍 Ontario