At Manulife, we are focused on helping people make decisions easier and lives better, and that starts with creating meaningful experiences for our employees and leaders. As the Engagement & Strategic Programs Leader , you will help shape leadership connection, employee engagement, and capability-building across Retirement Operations. Reporting to the Director, Learning & Change, you will lead high-impact programs, leadership events, learning initiatives, and strategic communications that bring business priorities to life. This is an opportunity to influence how we connect, communicate, and build future-ready capabilities across the organization.

Position Responsibilities

Lead the planning and delivery of high-impact employee engagement, leadership connection, and development initiatives, including Town Halls, Employee Briefs, People Leader AMAs, and key announcements.

Own the strategy, planning, and execution of Director-level engagement and development programs, including Director+ communications, quarterly calls, and virtual/in-person conferences.

Design innovative employee and leadership experiences that strengthen alignment, culture, and connection across the organization.

Oversee future-skilling and capability-building programs, including Power Up, AI adoption initiatives, and integration with broader Learning & Development programs.

Partner with senior leaders to shape strategic messaging, executive presentations, communications, and engagement content across priority forums and channels.

Lead end-to-end program management for complex leadership and employee programs, including governance, timelines, dependencies, risks, decision points, and delivery oversight.

Define outcomes, success measures, and practical measurement approaches to assess program effectiveness, participant experience, adoption, and business impact.

Lead, coach, and develop the team responsible for content development, coordination, and program execution while driving quality, consistency, continuous improvement, and AI-enabled efficiency.

Required Qualifications

Proven experience building, leading and executing on communications strategies and complex employee programs involving multiple stakeholders, competing priorities, dependencies, risks, and executive-level deliverables.

Strong project and program management capabilities, including planning, governance, milestone tracking, risk and issue management, and delivery oversight.

Demonstrated ability to define program benefits, outcomes, and success measures, and to use results and insights to evaluate effectiveness and guide continuous improvement.





Strong stakeholder management skills with demonstrated success partnering with senior leaders.

Exceptional written and verbal communication skills, including executive-level presentation and content development.

Familiarity with AI-enabled tools and emerging technologies that support communications, learning, or employee experience.

Experience designing and delivering leadership programs, conferences, and enterprise engagement initiatives for Director-level or executive audiences.

Exposure to organizational change, transformation, or capability-building programs.

Preferred Qualifications

Experience in one or more relevant areas, such as leadership development, learning and development, employee engagement, internal communications, organizational effectiveness, or transformation.

Strategic thinker with the ability to connect programs, communications, and employee experiences to broader business priorities and outcomes.

Strong relationship builder who can earn trust, influence effectively, and build credibility with senior leaders, stakeholders, and cross-functional partners.

Confident communicator and storyteller with the ability to translate complex priorities into clear, engaging, and actionable messaging.

Highly organized and execution-focused, with the ability to manage multiple priorities, move work forward, and deliver high-quality outcomes in a fast-paced workplace.

Curious, innovative, and hands-on, with a continuous improvement mindset and a willingness to modernize ways of working through new tools, approaches, and technology.

When you join our team

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

關於宏利和恒康
宏利金融公司是一家業界領先的國際金融服務商，致力於幫助人們實現「輕鬆投資理財，樂享豐盛人生」。若要進一步了解我們，請瀏覽 https://www.manulifeim.com/institutional/tw/en。

宏利是平等機會僱主




在宏利／恒康，我們擁抱多元。我們致力於吸引、培養及挽留和所服務客戶同樣多元的員工，並從而營造包容的工作環境，接納文化和個體差異。我們矢志維持公平的招聘、挽留、晉升及薪酬制度，我們管理的所有實踐及項目不會因種族、血統、原籍地、膚色、族裔、國籍、宗教或宗教信仰、信仰、性別（包括懷孕及其相關情況）、性取向、遺傳特徵、退伍軍人身份、性別認同、性別表達、年齡、婚姻狀況、家庭狀況、殘疾或受適用法律保護的任何其他因素而區別對待。

我們的首要任務是消除障礙，為員工提供平等就業機會。人力資源部代表將盡力為應徵過程中提出要求的申請人提供合理協助。申請人要求提供協助所分享的信息將會按照適用法律及宏利／恒康政策儲存及使用。應徵過程中如需協助，請聯絡 [email protected]。

Referenced Salary Location
Montreal, Quebec

Working Arrangement
混合式

Salary range is expected to be between
$71,475.00 CAD - $119,125.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D; insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

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📌 Engagement & Strategic Programs Leader (Quebec City)
🏢 Manulife Financial
📍 Quebec City