Drive client technology adoption as the Client Technology Engagement Lead at Fragomen. This role connects IT initiatives with client goals while enhancing user experience and satisfaction.
In this pivotal role, you'll become a subject matter expert, translating complex technology into explicit, actionable insights for clients. You will actively gather input from various teams, execute account strategies, and manage client relationships to identify growth opportunities. Collaboration with internal departments will be crucial for successful project delivery.
Key Responsibilities:
• Present technology solutions to current and potential clients
• Identify and promote upsell opportunities
• Own client account growth and revenue strategy




• Lead sales cycles from opportunity identification to execution
• Address client issues promptly to improve satisfaction
Requirements:
• Strong acumen in business and technology
• Exceptional presentation and documentation skills
• Ability to work within cross-functional teams
• Quick adaptability to complex technical scenarios
• Proven experience in engaging diverse audiences
Enhance client relationships and drive success by bridging technology and client objectives at Fragomen.
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📌 Client Technology Engagement Lead (Toronto)
🏢 620 MTSCo, Canada
📍 Toronto