04 Aug
|
PrixCar Services
|
Ontario
04 Aug
PrixCar Services
Ontario
PrixCar Services is an automotive logistics company specialising in Vehicle Transport, Vehicle Processing and Storage, Fleet Conversions and Dealer Vehicle Storage. Over the last 35 years we have grown to offer a wide range of specialised services including damage surveys, paint & panel rectifications, vehicle build ups including fleet conversions, vehicle storage, PDI services, detailing, vehicle registrations, and vehicle transport. With more than 25 depots across Australia, we are ideally positioned to provide exceptional vehicle transport services to both individuals and OEM customers.
The Role
We currently have an opportunity for a National Account Manager to join our Business Partnerships team. A key requirement will be to develop and maintain working relationships with designated OEM accounts, ensuring that day to day service delivery, management of data and effective communication is delivered throughout the business.
Key Areas Of Responsibility
Manage the end-to-end contract lifecycle across PrixCar's service lines
Oversee customer performance against agreed contractual parameters, ensuring service levels and KPIs are consistently achieved
Ensure all contract delivery aligns with senior management directives, customer policies, and statutory regulations
Actively support and participate in the company’s Business Improvement Program
Develop excellent customer relationships through a professional, empathetic, and solutions-focused approach
Plan and coordinate account activities, adapting to changing requirements to deliver optimal outcomes for customers
Identify opportunities for organic growth through cross-selling value-added solutionsPrepare, support, and contribute to business development initiatives and tender submissions
Lead and implement continuous improvement initiatives to enhance work processes and operational performance
Provide timely and effective follow-up to internal and external customer enquiries, concerns, and escalations
Develop and implement performance measurement criteria (KPIs) for customer profitability, delivering monthly reports to senior management
Skills And Experience
Minimum of 2 years’ experience in a similar role, ideally working with OEMs, dealerships, and/or fleet management
Exceptional rapport-building and relationship management skills, with the ability to establish trust, influence stakeholders, and maintain long-term client partnerships
Strong communication skills, including written, verbal, presentation, and persuasive capability
Customer-centric mindset with the ability to manage pressure and challenging situations professionally
Advanced computer skills with strong proficiency in Microsoft Office applications
Fast learner with solid problem-solving abilities and a proactive approach to following up on outstanding issues
Strong planning skills with the ability to execute tasks effectively and consistently
Excellent organisational and time-management abilities, capable of managing multiple tasks and responsibilities
Able to work independently with minimal supervision, as well as collaboratively within a team environment
Automotive industry experience is preferred but not essential
What we Offer
X-Factor Rewards & Recognition Program: Celebrate your achievements with a culture that recognises performance, commitment, and contribution
Training & Development: Grow your career through structured leadership programs, professional development pathways, and ongoing mentoring
Financial Benefits & Incentives: Enjoy exclusive partner discounts, employee referral bonuses, and service recognition rewards as part of our commitment to valuing your contribution
Wellbeing Support: Access our Employee Assistance Program (EAP), providing confidential counselling and wellness resources to support your overall wellbeing
Prixcar is an employer of equal opportunity and encourages and values diversity and inclusion.
Please note that all potential Prixcar team members are subject to medical and background checks.
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📌 National Account Manager - Automotive (Ontario)
🏢 PrixCar Services
📍 Ontario