Drive technical success for top global brands as a Technical Success Manager with Deliverect. In this hybrid position, combine technical expertise with strong relationship management across creative solutions.
In this role, you'll engage with enterprise clients to ensure seamless integration and health of their systems. You'll highlight expansion opportunities while partnering with Sales and Strategic Account teams. Your ability to address technical issues proactively will safeguard your accounts' trust and satisfaction.
Key Responsibilities:
• Act as a primary contact for key global accounts
• Collaborate on technical performance during QBRs
• Identify opportunities for additional module integrations
• Track SLA performance and manage risks early
• Conduct root-cause analysis and resolve technical issues
Requirements:
• 2-4 years in technical account management
• Proficient in SQL and some scripting knowledge
• Experience diagnosing API failures with engineering teams
• Strong communication for translating technical concepts
• Proven stakeholder management skills
Elevate your career with impactful technical management and drive innovation at Deliverect.
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📌 Technical Success Manager at Deliverect (Toronto)
🏢 Deliverect
📍 Toronto