Join Effortless Admin as the Team Manager for Client Services and lead the charge in delivering exceptional customer support. Harness your experience in Canadian advantages administration to drive client engagement. This role is crucial within Effortless Admin, focusing on managing client service teams that are essential for our customer satisfaction.

You will lead specialists in supporting our platforms while collaborating with the development team to ensure our offerings continually evolve to meet client needs. Expect to engage in training, performance optimization, and issue resolution to enhance team efficiency. Key Responsibilities:

- Develop and mentor a dedicated client service team
- Maintain high service standards through various support channels




- Work with development on product recommendations
- Oversee training on product features and industry best practices
- Track and adjust service metrics for peak efficiency Requirements:
- Minimum 3 years of client service management experience
- Canadian benefits administration experience is a plus
- Preferred Bachelor’s degree in Business Admin
- Proven capability in leading successful teams
- Effective communication and project management skills Shape the future of client service excellence at Effortless Admin.

📌 Team Manager for Client Services at Effortless Admin (Edmonton)
🏢 Effortless Admin
📍 Edmonton