The Business Systems Analyst will be working in a cross functional technology team responsible for the bank's Customer data. The candidate requires broad knowledge of business and technology processes, interdependencies between upstream and downstream consumers, and regulatory drivers within the bank. The ideal candidate should have hands-on experience in delivering end-to-end software solution.

The incumbent should be a self-starter and be able to work independently with little or no supervision. Collaborate with business partners, developers and vendors to ensure the successful delivery of projects that align with business strategies and roadmaps.

Participate in end-to-end project delivery including creation of user stories, coordination and management of project stakeholders, root cause analysis, IST/QAT testing, steady state support model and post implementation support.

Ability to articulate and write transparent and concise documentation for complex technical problems or solutions in a business-friendly language.

Ability to work under pressure and manage multiple tasks to meet the tight project timelines and prioritize the work efforts accordingly which may result in extended working hours during peak time to meet project deliverables.

Work as a liaison among various business and technology teams to ensure strategic alignment for the solutions being considered/implemented.

Collaborate with project teams to influence change transformation initiatives at all levels of the organization and possess strong project management capabilities to ensure effective and successful delivery of process efficiency solutions

Ability to troubleshoot production incidents, job failures, and provide support for production applications.

Provide Release Management support including post-release health checks and monitoring of applications and ensure timely communications to upstream and downstream teams.





Provide after-hours support via an on-call pager on a rotational basis for production incidents, application releases during a maintenance windows and other maintenance activities

5+ years of hands-on technical experience as a Business System Analyst

Post-secondary education in Computer Science, Engineering, Information Sciences, or equivalent.

Project management knowledge in order to work with large & complex project teams.

Ability to adapt at working in both Agile and traditional Waterfall SDLC methodologies

Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.

Upskilling through online courses, cross-functional development opportunities, and tuition assistance.

Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.

Community Engagement - no matter where you choose to work from;

we offer opportunities for community engagement & belonging with our various programs.

Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here . Candidates must apply directly online to be considered for this role.

📌 Technical Business Analyst/Lead (Toronto)
🏢 Scotiabank
📍 Toronto