Technical Support Analyst — IT analyst (Toronto)

Technical Support Analyst — IT analyst (Toronto)

04 Aug
|
Galent
|
Toronto

04 Aug

Galent

Toronto

Job Overview

Location: Toronto, ON (Hybrid 2-3 days onsite) Key Responsibilities Deliver Level 2/3 support for SAP Ariba modules (Sourcing, Contracts, Buying & Invoicing). Troubleshoot and resolve complex incidents, service requests, and integration issues between SAP Ariba and SAP ECC/S4.

Perform technical analysis: read and interpret SAP tables and Ariba data structures; validate data mapping and ensure successful execution of data migration jobs; gather and analyze business requirements for small‑scale changes; configure workflows, approval rules, templates, and custom fields in Ariba; conduct testing (unit, integration, UAT) and coordinate deployment. Collaborate with procurement, finance, and IT teams to ensure smooth operations. Work with SAP/Ariba support teams for escalations, patches, and upgrades.

Maintain detailed documentation and knowledge base for recurring issues and enhancements. Ensure compliance with TD Bank’s security, governance, and audit standards.

Required Skills &





Qualifications 7–8 years of experience in SAP Ariba support and technical analysis. Strong knowledge of Ariba modules (Sourcing, Contracts, Buying & Invoicing) and SAP ECC/S4 integration. Ability to read tables, analyze data, and troubleshoot mapping issues. Hands‑on experience with data migration, data mapping jobs, and integration troubleshooting. Excellent problem‑solving, analytical, and communication skills. Ability to work in a rapid‑paced, regulated environment. Nice-to-Have Proficiency in SQL or similar query tools for data validation.

Experience in financial services or banking domain. Familiarity with procurement compliance requirements.

Seniority

Level

Associate Employment Type

Contract Job Function

Business Development Industries

Technology, Information and Internet

📌 Technical Support Analyst — IT analyst (Toronto)
🏢 Galent
📍 Toronto

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