Job Summary

We are looking for a Telephone Concierge/Dental Receptionist to work in progressive, state of the art specialist offices, with great pay and benefits (please read below). This position will be Full-Time at our North Central Location. The successful applicant must be self-motivated, organized, detail oriented, caring and a compassionate individual to connect with parents and patients.

It is also important that this person possesses a positive attitude with professional commitment and is friendly and out-going in a team-oriented environment.

Responsibilities and Duties

Answering incoming calls

Directing calls through switchboard as needed

Receive and deliver patient messages Log calls and requests

Monitor telephone operating systems

Booking patients

Provide excellent customer service to patients over the phone Qualifications and Skills:

Call centre experience





Experience with Reception/Administrative work, preferably in dental

Must be computer proficient and learn new software easily (software's used in our office are Curve and Ortho2 Edge)

Excellent communication skills

Ability to work in a rapid paced environment

Availability to work during applicable business hours

Ability to work well with children of all ages

English proficient in speaking and writing

Excellent customer care skills in person and on the phone

Must be willing to travel between multiple offices within the city (during training period) This position offers:

Professional clinical teams

Full–time hours Pay based on experience Benefits:

Vacation pay

Free uniforms

Benefit package

Bonus pay Job Type: Full-time

📌 Telephone Concierge - North Central Location (Edmonton)
🏢 City Orthodontics u0026 Pediatric Dentistry
📍 Edmonton