Become an essential part of Halton Healthcare as a Temporary Intake Assistant, embracing a patient-first approach in a part time role. Handle referrals and scheduling with precision to enhance patient experiences. This position, located off-site, will engage you in the Central Intake for Mental Health department.
You will navigate a high-volume environment, processing referrals and scheduling appointments while collaborating with clinicians and healthcare providers. Bring your expertise in data entry and patient care to support exemplary patient experiences. Key Responsibilities:
- Review and process incoming referrals per program guidelines
- Schedule patient care appointments efficiently
- Contact providers for necessary patient information
- Manage inquiries regarding referral status
- Maintain secure client records with confidentiality Requirements:
- Office administration diploma or equivalent experience
- Minimum 3 years in a healthcare setting
- Proficiency in Microsoft Office suite
- Strong organizational and multitasking skills
- Exceptional customer service skills in person and on the phone Leverage your expertise to promote high-quality patient care and operational efficiency at Halton Healthcare.