Join HOOPP as a Customer Service Specialist focused on providing exceptional support to Ontario’s healthcare workers. Be a vital part of a team that champions equity, diversity, and inclusion in a rewarding environment.
At HOOPP (Healthcare of Ontario Pension Plan), we seek passionate individuals to enhance our Member Services team. This role involves delivering world-class customer care, ensuring members understand their pension benefits, and engaging in a collaborative environment. Candidates will develop critical skills through ongoing workshops, learning initiatives, and a strong support system aimed at growth opportunities.
Key Responsibilities:
• Deliver exceptional customer service to healthcare professionals
• Educate members on pension benefits with clarity




• Maintain organization and multitask efficiently
• Collaborate within a team-oriented setting
• Support diversity and inclusion initiatives in all interactions
Requirements:
• College or University degree or equivalent experience
• Superior verbal and written communication skills
• Strong problem-solving and critical thinking abilities
• Positive attitude and resilience in fast-paced environments
• Bilingual in English and French is an asset
Help make a difference in the lives of healthcare workers through outstanding support and service at HOOPP.
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📌 Customer Service Specialist at HOOPP (Toronto)
🏢 HOOPP
📍 Toronto