Work Location Type: Remote As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships.

Were dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe.

As a Great Place to Work-Certified company, were looking for passionate people to join our team as we continue leading the industry over our next 100 years.

Compensation: The base salary for this role ranges between $ x - $ y, with eligibility for an incentive target of 5% which is contingent upon achieving both individual and company performance objectives.

The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade.

Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills.

The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided.

Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law.

This job posting is for an existing vacancy.

Position Details: Working closely with the Market

Manager, theincumbentis responsible forleading a team and is accountable for all on-site services within a specific geography or customer.

Additionally, ensures execution of the on-site services activities throughdemonstratedleadership in the areas of talent excellence, customer service, salesgrowthand cost to serve.

Become the customer''s first choice for the products and services they need to keep their workplaces safe, efficient, and functioning by leading the district efforts for assigned

Keep

Stock(Grainger''s vendor managed inventory solution) engagements andon sitecustomer service activities.

Build strong partnerships tofacilitatesuccess, which will allow Grainger to effectively extend our reach into ourcustomer''slocations and provide superior service.

Main Duties and Responsibilities: Keep

Stock

Management/Leadership: Manage a team of 10 to 15 Onsite Service Representatives/Specialists across a large and remote geography whomaintaininventory at customer sites.

Manage the channel of profitability, expense/sales ratio,



supporting KPIs and quality control of customer programs.

Partner with Sales, DC, Branch and transportation networks to further profitability,growthand operational targets for the organizational goals.

Implement Leader Plan which includes assessing and prioritizing, coaching,trainingand hiring top talent.

Promotestrong teammember engagement and support team member development.

Participate in development and continuousimprovementprojects,tasksand training to support the growth of the channel, Center of Excellence partnerships and organization.

Financial Performance/Resource Management: Manage optimization and operation of customer programs for efficiency and profitability across the team member territory within the assigned region.

Manage the resources required for new customer installations to be on time and within budget.

Understand market conditions and trends and customer requirements to provideappropriate directionand guidance to the broader organization.

Ensure the right solutions and resources are being offered/deployed to customers.

Ensureoptimalcustomer survey satisfaction levels.

Business Partnerships to influence Growth: Partner with internal Grainger teams to provide

Keep

Stockexpertiseto develop a tailored strategy that supports our customers business pressures and goals.

Be a business steward by understanding how Sales and Service teams collaborate to drive profitable revenue growth and improve service levels.

Required Experience and Qualifications: Associatesdegree or equivalent experience. 5+ years of retail,manufacturingor industrial business. 2+ years experience in supervising and managing people in a KPI driven environment with an emphasis on training and development Extensive travel isrequired50%+ travel to various customer sites throughout the territory.

Experience in financial accountability.

Experience leading in a matrixed environment.

Experience in building and working effectively within different teams.

Strength in process improvement, ownership andcontroland project management.

Experience leading and working towards goals with a remote team.

Proficiencyin Microsoft Office, including Word,Exceland Power

Point.

Backgroundchecks, drug screening may berequired(aswarrantedby Company,



customer requirements in working in office and operating equipment).

Have andmaintaina valid driver''s license inprovinceof residence.

May berequiredto use a personal vehicle for transportation with valid insurance which meets Graingers standards.

This role may require you to attend customers sites and adhere to safety requirementsin accordance withapplicable health and safety legislation, as it relates to wearing personal protective equipment (PPE) on certain customer sites.

This may include: a hard hat; steel-toed safety boots, clean shaven or trimmed moustache/beardin order towear a close-fitted N95 mask or other required PPE.

Details of these requirements will be provided during the recruitment process.

Some customers may have alcohol and drug screening policies for on-site contractors and vendors.

You maybe requiredtosubmit tosuch customer screening procedures as and when requested as a condition of beingpermittedon such sites.

Rewards and Benefits: Our programs provide choice and flexibility to meet your individual needs.

Check out some of the benefits available to you with Grainger (may vary based on hours worked): Medical, dental, vision and prescription drug coverage Paid time off (PTO) and up to 12 company holidays per year (dependent on home province) Life insurance coverage, including spousal and dependent life insurance.

Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future Educational & Professional Membership Fee Assistance program Employee discounts, team member perks and more! DEI Statement: We encourage you to apply even if your experience doesn''t perfectly match this job post as you may still be the right candidate for this role or others.

We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

We are proud to be an equal opportunity workplace.

All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability.

Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.

Pre-employment background checks are required for all external candidates.

Internal candidates undergo a background check when they move from a non-driving role to a driving role.

📌 Keepstock Operations Manager (Kamloops)
🏢 Grainger
📍 Kamloops