Forklift certification preferred

Join Our Team

Build your career in logistics and help shape the future of fulfillment. We're looking for passionate people who want to make an impact.

Fulfillment Center Supervisor
Fulfillment Center Operations
August 18, 2024

Lead our fulfillment center team as a Fulfillment Center Supervisor, overseeing daily operations and ensuring efficient fulfillment processes.

Full Time

Mississauga, ON

$55k-65k

Position Overview
We are looking for an experienced and motivated Fulfillment Center Supervisor to lead our fulfillment center operations team. This is an excellent opportunity for a hands‑on leader who thrives in a fast‑paced environment and is passionate about operational excellence.

Primary Responsibilities

Supervise and lead a team of 15-20 fulfillment center associates

Conduct daily team meetings and safety briefings

Provide coaching, training, and performance feedback to team members

Schedule and coordinate staff assignments to meet operational demands

Foster a positive and productive work environment

Operations Management

Oversee daily fulfillment center operations including receiving, storage, picking, and shipping

Ensure adherence to standard operating procedures and safety protocols

Monitor productivity metrics and implement improvements to meet KPIs

Coordinate with transportation team for efficient loading and dispatch

Manage inventory accuracy and cycle counting programs

Quality & Safety

Maintain high standards of accuracy and quality in all fulfillment center operations

Enforce safety regulations and conduct regular safety inspections

Investigate and report any workplace incidents or safety concerns

Ensure compliance with OSHA regulations and company safety policies





Lead safety training initiatives and promote safety awareness

Process Improvement

Identify opportunities to streamline fulfillment center processes

Implement best practices to improve efficiency and reduce costs

Collaborate with IT team on fulfillment center management system optimization

Participate in continuous improvement projects and lean initiatives

Analyze operational data to identify trends and improvement opportunities

Required Qualifications
Experience & Education

High school diploma or equivalent required

3-5 years of fulfillment center operations experience

Minimum 2 years of supervisory or team leadership experience

Experience with fulfillment center management systems (WMS)

Forklift certification preferred

Leadership Skills

Proven ability to lead and motivate teams

Strong communication and interpersonal skills

Conflict resolution and problem‑solving abilities

Experience with performance management and employee development

Ability to work effectively in a diverse, multicultural environment

Technical Competencies

Proficiency with WMS and inventory management systems

Knowledge of fulfillment center equipment and material handling procedures

Understanding of shipping and receiving processes

Basic computer skills including Microsoft Office

Familiarity with barcode scanning systems

Physical Requirements

Ability to lift up to 50 pounds occasionally





Comfortable working in a fulfillment center environment

Ability to stand and walk for extended periods

Capability to work in varying temperatures

Available to work flexible hours including overtime when needed

What We Provide
Compensation Package

Competitive salary: $55,000 - $65,000 annually

Performance-based annual bonus opportunity

Comprehensive benefits package including health, dental, and vision

Company‑paid life insurance and disability coverage

Employee assistance program

Career Development

Transparent advancement opportunities within the organization

Leadership development programs

Cross‑training opportunities in different departments

Tuition reimbursement for relevant education

Professional development budget

Work Environment

State‑of‑the‑art fulfillment center facility with modern equipment

Solid safety culture with comprehensive training programs

Collaborative team environment

Employee recognition programs

Company‑sponsored team building activities

Why Choose Supership?
Our Culture

Emphasis on safety, quality, and continuous improvement

Open communication and cooperative decision‑making

Recognition and rewards for outstanding performance

Commitment to work‑life balance

Diverse and inclusive workplace

Growth Opportunities

Potential advancement to Operations Manager roles

Cross‑functional training opportunities

Leadership mentorship programs

Internal promotion preference

Support for professional certifications

Supership is committed to employment equity and encourages applications from all qualified candidates. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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📌 Fulfillment Center Supervisor (Ontario)
🏢 Supership
📍 Ontario