Dure de l''emploi: Permanent Langue de travail: Anglais Heures de travail: 32 hours per week Education: Exprience: Education College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year Work setting Consulting firm Tasks Give access to computer networks Report on the performance of computer systems and networks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems,



or appropriate software Perform Web-server backup and recovery operations Supervision 1 to 2 people Computer and technology knowledge iOS Networking software Networking hardware Networking security Extranet Intranet Internet Servers Word processing software TCP/IP Wireless networks Transportation/travel information Public transportation is available Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Repetitive tasks Manual dexterity Attention to detail Ability to distinguish between colours Combination of sitting, standing, walking Standing for extended periods Bending, crouching, kneeling Own tools/equipment Cellular phone Personal suitability Accurate Client focus Effective interpersonal skills Excellent oral communication Excellent written communication Initiative Organized Team player Ability to multitask Time management Honesty Screening questions Do you have experience working in this field? Experience 1 year to less than 2 years

📌 user support technician (Victoria)
🏢 Lynxedge Solutions
📍 Victoria