About The Company

PointClickCare is a leading healthcare technology company dedicated to transforming the long-term and post-acute care industry through innovative software solutions. With a focus on improving patient outcomes and streamlining care delivery, the company provides cloud-based platforms that facilitate efficient communication, data management, and operational workflows for healthcare providers. Recognized for its commitment to quality and excellence, PointClickCare serves a broad network of healthcare organizations across North America, empowering care professionals with tools that enhance decision‑making and patient care. The company fosters a collaborative and dynamic work environment, emphasizing continuous innovation, diversity, and inclusion to meet the evolving needs of the healthcare sector.

About The Role

We are seeking a talented UX Designer to join our team on a 6-month contract basis, working remotely within the USA. In this role, you will play a critical part in enhancing the usability and user experience of our healthcare platform. Your efforts will directly impact care professionals by making our solutions more intuitive, accessible, and effective, ultimately supporting better patient outcomes. The ideal candidate will possess a strong eye for design, excellent interpersonal skills, and a deep understanding of user‑centered design principles. You will collaborate closely with product managers, engineers, and user representatives to conduct research, develop prototypes, and champion best practices in UX design. This position offers an exciting opportunity to contribute to meaningful work in a fast‑paced, innovative workplace, making a tangible difference in the healthcare industry.

Qualifications

- College or university degree in UX Design, Information Technology, Graphic Design, Industrial Design, Visual Communications, or a related field, or equivalent professional experience.




- Expertise in design and prototyping tools such as Figma, DoveTail, Adobe Creative Suite, Protopie, etc.
- Extensive professional experience in UX design, demonstrating a strong portfolio of successful projects.
- Strong visual design skills with a focus on creating user interfaces that are both functional and aesthetically pleasing.
- Attention to detail with a commitment to high‑quality deliverables.
- Experience in gathering and analyzing qualitative and quantitative data to inform design decisions.
- Proficiency working within agile development environments.
- Knowledge of established and emerging UX design practices and methodologies.
- Ability to prioritize and manage multiple projects effectively.
- Excellent communication and relationship‑building skills across organizational levels.
- Creative and analytical thinking to solve complex user experience challenges.
- Working knowledge of HTML and CSS is beneficial for discussing technical specifications with engineering teams.
- Experience with usability testing and analytics platforms to evaluate and improve user experiences.

Responsibilities

- Conduct user research and usability testing to gather insights and validate design solutions.
- Create wireframes, mockups, and prototypes to communicate design concepts clearly and effectively.
- Refine user personas and map user journeys to ensure a seamless and engaging user experience.
- Collaborate with product managers, developers, and stakeholders to incorporate user feedback and technical constraints into design iterations.




- Champion best practices in UX design across the organization, promoting a user‑centered approach.
- Maintain consistency in visual and interaction design to uphold brand standards and usability goals.
- Stay updated on industry trends and emerging design practices to continuously enhance the platform’s user experience.
- Manage multiple projects simultaneously while meeting deadlines and quality standards.
- Participate in design reviews and provide constructive feedback to team members.Assist in defining and documenting design specifications for engineering teams to implement effectively.

Benefits

- Competitive hourly pay rate ranging from $48.92 to $54.37 USD.
- Opportunity to work remotely within the USA, providing flexibility and work‑life balance.
- Engagement in impactful projects that improve healthcare delivery and patient outcomes.
- Collaborative work environment with access to industry‑leading professionals and resources.
- Potential for professional growth and skill development within a forward‑thinking organization.
- Participation in company‑sponsored events and initiatives, including in‑office events when travel is required.

Equal Opportunity

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment based on race, religion, national origin, age, sex, sexual orientation, gender identity or expression, marital status, disability, veteran status, genetic information, or any other protected characteristic. The company encourages applications from individuals with diverse backgrounds and abilities. Accommodations are available upon request for candidates participating in all aspects of the hiring process. We are committed to fostering an inclusive environment where all employees can thrive and contribute to our mission of transforming healthcare through innovative technology.

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