Description
Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

As our Manager, Laboratory you will be an integral part of a team-oriented team focused on delivering seamless services and programs to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here!

What you'll be doing:

Provide overall leadership, management, and strategic direction for the Laboratory Services Department

Lead and maintain the Laboratory Quality Management System (QMS), ensuring compliance with Accreditation Canada Diagnostics, Ontario Laboratory Accreditation, and Ministry of Health requirements

Oversee Point-of-Care Testing (POCT) programs, including device validation, quality control monitoring, and non-conformance investigations

Foster a culture of accountability, collaboration, psychological safety, and service excellence aligned with organizational values

Lead recruitment, interviewing, hiring, onboarding, performance management, and competency development for laboratory staff

Manage employee relations, conflict resolution, attendance management, and professional development initiatives in partnership with Human Resources

Collaborate with physicians, clinical leaders, and regional laboratory partners to ensure timely, accurate, and high-quality diagnostic services

Drive laboratory quality improvement initiatives, including incident investigations, root-cause analyses, and workflow optimization

Ensure compliance with all applicable laboratory licensing, occupational health and safety, privacy, and regulatory standards

Oversee laboratory policies, procedures, technical manuals,



training programs, and continuing education initiatives

Participate in accreditation readiness activities and coordinate preparation for accreditation inspections and assessments

Develop and manage departmental operating, staffing, and capital budgets while monitoring financial performance and implementing efficiencies

Lead procurement activities, equipment evaluations, business case development, and implementation of new laboratory technologies and Laboratory Information Systems (LIS)

Represent the laboratory on organizational, regional, and cross-functional committees

What we're looking for:

Bachelor's degree in Medical Laboratory Technology or a related discipline.

Current membership with the College of Medical Laboratory Technologists of Ontario (CMLTO)

Registration with the Canadian Society for Medical Laboratory Science (CSMLS).

Master's degree in Health Administration, Business Administration, or a related field is considered an asset

5-10 years of progressive experience in a licensed medical laboratory environment, including leadership responsibilities

Demonstrated experience leading teams in a unionized healthcare environment

Strong background in quality management, accreditation preparation, and regulatory compliance

Proven leadership, change management, and human resource management skills.

Advanced analytical, problem-solving, and decision-making abilities

Expertise with Laboratory Information Systems (LIS), including configuration,



integration, downtime procedures, and system optimization

Strong understanding of provincial health privacy legislation (PHIPA) and data integrity standards

Excellent communication, relationship-building, and stakeholder management skills.

Experience collaborating with physicians, clinical teams, and external healthcare partners

Commitment to patient safety, occupational health and safety, equity, diversity, and inclusion

Demonstrated alignment with Homewood's values of Service Excellence, Innovation, Collaboration, and Integrity

As part of our commitment to the health and safety of our patients, staff and community from COVID-19, subject to any accommodation required by applicable human rights legislation, Homewood Health Centre requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.

Why work with us
Homewood Health is Canada's largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, diversity, equity & inclusion, integrity, collaboration and innovation. Our people make a difference!

As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities/expressions.

Join us at Homewood Health and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.

This job posting is for an existing vacant position within the organization.

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📌 Laboratory Manager (Ontario)
🏢 Homewood Health Centre
📍 Ontario