CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers.

We employ approximately 13,000 people and operate in 60 countries.

Through our pioneering and sustainable share-and-reuse business model, the worlds biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? Youll join an international organization big enough to take you anywhere, and small enough to get you there sooner.

Youll help change how goods get to market and contribute to global sustainability.

Youll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals.

And you can maximize your work-life balance and flexibility through our.

Job Description The National Account Executive is a strategic sales leader driving growth with our top 60 national customers.

This role partners with senior and Csuite leaders to deliver multiyear revenue growth through team-oriented business planning, innovative value creation, and complex commercial agreementswhile strengthening customer experience and advancing sustainability goals Key Responsibilities May Include: Manage relationships with major customers, ensuring alignment with CHEPs strategic goals and delivering revenue growth while achieving customer satisfaction targets.

Collaborate with senior leadership and internal teams to create and implement strategic account plans, with a focus on identifying growth opportunities, optimizing costs, and promoting sustainability.

Lead high-level negotiations and commercial tenders, securing favorable terms that meet both business objectives and customer expectations.

Identify and capitalize on new business opportunities, driving incremental revenue and expanding CHEPs market presence within your portfolio.

Conduct regular business reviews and audits with customers, ensuring compliance with CHEPs annual audit plan and maintaining accurate asset management records.

Monitor and assess account performance metrics such as NPS and customer satisfaction, developing and executing action plans to address areas for improvement.

Build and sustain relationships with stakeholders at all levels within customer organizations, driving strategic initiatives and improving supply chain efficiencies.

Lead cross-functional teams to deliver innovative, value-added services and solutions that meet customer needs and promote mutual growth.

Responsible for the Sales, Customer Experience, and strategic team-oriented business planning: Develop, align and execute multi-year strategies to drive revenues and gross profits through collaborative business planning.

Develop contractual agreements and strategic commercial terms.

Proactively cultivates relationships with customers leveraging the end-to-end channel strategies within our commercial manufacturing and retail portfolios.

Leverages insights to bringing innovative ideas that influence value creation.

Proactively develop a comprehensive understanding of the customer''s business and needs.

Conduct business review with strategic leaders and ensure internal support partners are reviewing site KPIs with customer outlets.

Identifies opportunities to drive optimizations and new business solutions based on customers'' priorities.

Positions oneself as a thought leader and trusted advisor to executive-level business decision makers.

Accountable for managing a portfolio pipeline.

Meet sales goals by reviewing forecasts, assessing and mitigating risks, and ensuring data accuracy within customer relationship management systems.

Actively seeks customer feedback regarding ways to identify and understand the drivers of satisfaction and/or dissatisfaction.

Helps in the creation of long-term strategies aimed at maintaining high levels of customer satisfaction.

Exhibits deep knowledge of the industry, current trends, and market dynamics,



and the competitive landscape.

Be an ambassador for CHEP Canadas core values of sustainability tied to environmental social governance (ESG) Act as Subject Matter Expert (SME) support business process that support organization growth Collaborate with internal partners on end to end value chain synergies to drive total system growth within retail and commercial manufacturing.

Perform other duties, as assigned.

Volume/Revenue/Profitability Customer Net Promoter Scores Sales Funnel / Growth KPIs / Value Creation Volume/Revenue/Profitability Customer Net Promoter Scores Sales Funnel / Growth KPIs / Value Creation Qualifications Bachelors Degree minimum 5-7 Years Sales and Account Management Experience Desirable Qualifications Bilingual (French) Experience 5+ years of sales experience Proven record of selling in highly complex strategic environments Extended work in cross functional matrix oriented internal structures Working in complex business models, systems and procedures Expert knowledge of supply chain Leading in a matrix organization Personal relationship building capability Negotiating large complex agreements Innovative value proposition development Excellence in team building and personal development Environment Social Governance and Sustainability training Knowledge of retail supply and sales operations Knowledge of commercial manufacturing Objectif du poste Le charg de compte national est responsable de diriger et de grer le dveloppement des relations stratgiques avec nos 50clients nationaux les plus importants.

Il est responsable daugmenter la valeur au moyen de solutions de planification commerciale collaborative afin dinfluencer les dcideurs-cadres des clients.

Porte Responsable des ventes, de lexprience client et de la planification commerciale collaborative stratgique: Principales responsabilits Dvelopper, aligner et excuter des stratgies pluriannuelles afin daugmenter les revenus et les profits bruts au moyen de la planification commerciale collaborative. laborer des ententes contractuelles et des modalits commerciales stratgiques. tablir proactivement des relations avec les clients en tirant parti des stratgies de canal compltes.

Utiliser linformation acquise pour proposer des ides innovatrices ayant une incidence sur la cration de valeur.

Dvelopper proactivement une comprhension approfondie de lentreprise et des besoins du client.

Raliser des examens commerciaux avec les leaders stratgiques et veiller ce que les partenaires de soutien linterne passent en revue les IRC de ltablissement avec le client.

Trouver les occasions doptimisation et de nouvelles solutions commerciales fondes sur les priorits du client.

Se positionner comme un leader visionnaire et un conseiller de confiance pour les dcideurs-cadres.

Responsable de grer un ensemble de portefeuilles.

Atteindre les objectifs de vente en passant en revue les prvisions, en valuant et en mitigeant les risques et en veillant lexactitude des donnes dans les systmes de gestion des relations avec la clientle.

Chercher activement obtenir la rtroaction des clients sur les faons de trouver et de comprendre les facteurs de satisfaction et dinsatisfaction.

Contribuer la cration de stratgies long terme visant maintenir des niveaux levs de satisfaction chez la clientle.

Dmontrer une grande connaissance de lindustrie, des tendances actuelles et des dynamiques du march ainsi que du paysage concurrentiel. tre un ambassadeur des valeurs principales de dveloppement durable de CHEP Canada en lien avec les questions denvironnement, sociales et de gouvernance (ESG).





Agir titre dexpert technique au sujet des processus commerciaux visant soutenir la croissance organisationnelle.

Collaborer avec les partenaires dtaillants pour crer des synergies tout au long de la chane dapprovisionnement afin de favoriser une croissance du systme dans son ensemble.

Effectuer dautres tches assignes au besoin.

Indices de mesure Volumes/Revenus/Rentabilit Taux de recommandation net Canal de vente/IRC de croissance/Cration de valeur Autorit/prise de dcision Volumes/Revenus/Rentabilit Taux de recommandation net Canal de vente/IRC de croissance/Cration de valeur Principaux contacts clientle, en vente et en marketing Qualifications Au minimum un baccalaurat 5 7ans dexprience en ventes et en gestion de compte Comptences souhaitables Bilingue (Franais) Exprience 5ans ou plus dexprience en vente Capacit prouve vendre dans des environnements stratgiques complexes Capacit travailler dans des structures internes en matrice interfonctionnelles Comptences et connaissances Capacit travailler dans des modles, systmes et procdures commerciaux complexes Expertise en matire de chane dapprovisionnement Capacit diriger dans une entreprise en matrice Capacit tablir des relations personnelles Capacit ngocier des ententes importantes et complexes Capacit dvelopper des propositions de valeur innovatrices Excellente capacit btir des quipes et dvelopper le personnel Formation sur les questions environnementales, sociales et de gouvernance ainsi que sur le dveloppement durable Base pay range is $105,000- $130,000 annually Salary ranges provided take into account a wide variety of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications, geographic differentials and other business and organizational needs.

Therefore, actual amounts offered may be higher or lower than the range provided.

If you have questions, please speak to your Talent Acquisition Partner about the flexibility and detail of our compensation philosophy.

Depending on the position offered, other forms of compensation may be part of a total offering beyond medical & retirement benefits and may include other monetary incentives or business advantages.

La rmunration de base se situe entre $105,000 et $130,000 par an.

Les fourchettes salariales indiques tiennent compte de nombreux facteurs, notamment les comptences, l''exprience et la formation, les permis et certifications, les diffrences de localisation gographique et les besoins de l''entreprise.

Par consquent, le montant propos peut tre suprieur ou infrieur la fourchette indique.

Pour toute question concernant la flexibilit et les dtails de notre politique de rmunration, veuillez contacter votre responsable du recrutement.

Selon le poste offert, d''autres formes de rmunration peuvent tre incluses dans l''offre globale, en plus des avantages sociaux (assurance maladie et retraite), et peuvent comprendre des primes ou des avantages lis l''activit.

Remote Type Hybrid Remote Skills to succeed in the role Account Management, Adaptability, Building Rapport, Commercial Sustainability, Customer Experience (CX), Customer Partnerships, Data Storytelling, Digital Customer Solutions (Dcs), Empathy, Experimenting, Negotiation, Our Business, Relationship Management, Sales Communications, Taking Ownership, Teamwork, Understand Customers, Value Propositions We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the chance to contribute to business success while realizing his or her potential.

This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

📌 National Account Executive (Mississauga)
🏢 Brambles
📍 Mississauga