Nous btissons une banque axe sur les relations pour un monde moderne.

Nous recrutons des professionnels talentueux et passionns qui ont cur de faire ce quil faut pour nos clients. la Banque CIBC, nous misons sur vos forces et vos ambitions pour vous donner le pouvoir dagir.

Les membres de notre quipe disposent de ce dont ils ont besoin pour apporter une contribution significative et tre valoriss, la fois pour ce quils sont et ce quils font.

Pour en savoir plus sur la Banque CIBC, visitez le site .

What you''ll be doing As a member of CIBCs team, the Senior Product Consultant, Insurance Risk is a seasoned expert responsible for providing highly specialized advice, consultation and expertise in client experience to leadership teams to improve client experience.

The Senior Product Consultant leads and manages projects of a moderate or high level of complexity to enhance and upgrade new or existing processes, products or services.

The Senior Product Consultant exercises considerable judgement for decision making on complex issues, researching relevant data and developing proposals and recommendations as well as resources needed to execute the work.

The role analyzes situations and data using in-depth evaluation of intangibles with minimal precedent, preparing and presenting roadmap progress, issues and recommendations for resolution to internal business partners and executives.

The role provides innovative, original ideas, accountable to broadly defined policy objectives, championing CIBC values and providing support in a manner consistent with the highest quality standards and objectives.

How you''ll succeed Strategic business leader - Act as a specialized business operations owner, business consultant, liaison, influencer, and implementer on various initiatives.

Liaise with and leverage partners on projects & initiatives including the development and negotiation of appropriate operational solutions, developing business requirements, designing processes, implementing and maintaining/continually improving operational effectiveness.

Initiatives include but are not limited to product & service process/procedures development and support (including back office), service level agreements, workforce planning.

Strategic advisor - Share strategies and tactics; ensure their understanding of business objectives, upcoming changes and address systemic operational issues.

Implement resulting action plans as appropriate.

Document and train on key areas of operational change to the frontline.

Manage escalations from the frontline in operational areas.

Host key focus groups of employees focused on improving operational effectiveness.

Identify deficiencies to develop and implement enhancements/improvements and review for client service and cost improvements on a regular basis.

Provide reporting and analytics including managing reporting on frontline mortgage operations.





Relationship & partner management - Develop and maintain productive relationships with designated business owners and lines of business peers, including but not limited to Process Solutions, Frontline Operations & Support, Retail Operations, and Technology.

Work with Mobile Advice leadership and the frontline to determine needs and provide appropriate support.

Develop and manage relationships with management/senior management (including business leaders).

Stakeholder management - Build and maintain solid relationships with internal and external stakeholders, ensuring alignment on strategic priorities and fostering collaboration to achieve business objectives.

Act as a trusted advisor, effectively communicating insights, managing expectations, and driving consensus across cross-functional teams and senior leadership.

Who you are You can demonstrate of 5 to 7 years of work experience in financial services with an understanding of channels, process, products technology & operations, back office, and business controls.

You have well-developed project management and strategic business-planning skills with the ability to develop plans/tactics to support strategies & objectives.

You can demonstrate 5 to 7 years of work experience and proven track record in developing and implementing multi-year strategic plans and driving complex business initiatives, ideally within financial services or a related industry.

You can demonstrate 2 to 5 years of work experience building consensus and influencing, leading cross-functional teams, and managing senior stakeholder relationships to achieve strategic objectives.

Your influence makes an impact.

You know that relationships and networks are essential to success.

You inspire outcomes by making yourself heard.

You understand that success is in the details.

You notice things that others dont.

Your critical thinking skills help to inform decision making.

Understands complex issues and concepts related to new and evolving business needs, can get up to speed quickly with regard to new subject matters and is able to deal with changing circumstances.

You are a problem solver.

You can demonstrate strong problem solving and decision-making skills: able to analyze situations, develop and implement solutions, often within narrow time frames and often working with a wide variety of others.

You embrace and champion change.

You''ll continuously evolve your thinking and the way you work in order to deliver your best.





Well-developed communication and interactive skills to convey factual and conceptual information on issues requiring detailed explanation/interpretation and communicate effectively at all levels in the organization.

Ability to establish productive relationships between various leaders, departments and partners across all business groups in the organization.

Values matter to you .

You bring your real self to work and you live our values - trust, teamwork, and accountability. #LI-TA Ce que la Banque CIBC vous offre la BanqueCIBC, vos objectifs sont une priorit.

En fonction de vos forces et de vos ambitions en tant quemploy, nous nous efforons de crer des occasions qui vous permettront dexploiter votre potentiel.

Notre objectif est de vous offrir une carrire, pas uniquement un chque de paie.

Nous nous efforons de vous rcompenser de faon personnalise et pertinente, notamment en vous offrant un salaire concurrentiel, une rmunration au rendement, des avantages bancaires, ladhsion un programme davantages sociaux*, un rgime de retraite prestations dtermines* et un rgime dachat dactions par les employs, des vacances, du soutien pour votre bien-tre et Crateur de moments, notre programme social de reconnaissance bas sur des points.

Grce nos espaces et nos outils technologiques, il devient facile de runir les grands esprits pour crer des solutions novatrices qui amliorent les choses pour nos clients.

Nous favorisons une culture qui encourage lexpression de vos ambitions au moyen dinitiatives comme la journe Raison dtre, une journe de cong pay dont vous pouvez profiter pour investir dans votre croissance et votre perfectionnement. *Sous rserve des modalits du rgime et du programme Ce que vous devez savoir La BanqueCIBC sest engage crer un milieu de travail intgrateur o tous les membres de lquipe et les clients se sentent leur place.

Nous recherchons des candidats dots dun large ventail de comptences et offrons une exprience accessible aux candidats.

Si vous avez besoin dune solution dadaptation, crivez .

La Banque CIBC sengage faire preuve de clart dans le cadre de son processus dembauche.

Tous les affichages visent pouvoir des postes pour lesquels nous recrutons activement, moins davis contraire.

Vous devez tre lgalement admissible travailler au Canada dans les lieux prciss ci-dessus et, sil y a lieu, dtenir un permis de travail ou dtudes valide.

Nous pourrions vous demander de remplir une valuation fonde sur les attributs et dautres tests de comptences (comme la simulation, la programmation, la matrise du franais) Nous utilisons des outils dintelligence artificielle pendant le processus de recrutement.

Notre objectif pour le processus de demande est den apprendre davantage sur vous et sur tout ce que vous avez offrir, et de vous donner loccasion den apprendre davantage sur nous.

Lieu de travail Toronto-81 Bay, 24th Floor Type demploi Permanent Heures de travail hebdomadaires 37.5 Comptences Amliorations du processus, Ax sur les dtails, Communication, Efficacit d''entreprises, Gestion de relations, Pense analytique, Prsentation professionnelle, Service client, Travail d''quipe

📌 Senior Product Consultant (Toronto)
🏢 CIBC
📍 Toronto