St. Catharines, Ontario, St. Catharines, ON, CA

3 days ago Requisition ID: 3829

Craft the Experience. Lead the Team. Inspire Wellness.

At Healthy Planet, our Brand & Experience Leader plays a critical role in shaping the in-store experience through thoughtful visual strategy, efficient inventory execution, and a sharp eye for detail. In this role, you will lead merchandising operations, ensure flawless stock presentation, and work closely with store leadership to create visually engaging and shoppable spaces that reflect our wellness-first mission.

This position is ideal for someone who combines strong operational execution with creativity and leadership. You'll inspire your team to maintain organized, customer-ready shelves while supporting store-level strategies to drive sales and optimize the flow of inventory from delivery to display.

Key Responsibilities
Inventory Management & Merchandising Strategy

Lead the execution of floor merchandising, stock replenishment, and visual resets to maximize product visibility and sales

Receive, process, and verify incoming shipments, ensuring accuracy against invoices and company standards

Partner with department leads and Store Management to forecast inventory needs and plan seasonal merchandising

Monitor backroom organization and optimize storage systems for efficiency and product care

Identify low-stock, expired, or damaged items, and recommend replenishment or removal actions

Maintain inventory accuracy through scheduled cycle counts and restocking practices

Visual Presentation & Brand Standards

Implement and maintain planograms, promotional signage, and end-cap displays in accordance with company merchandising guidelines

Create engaging, customer-friendly visual displays that highlight key product features and seasonal trends

Uphold store appearance and visual standards by ensuring aisles, displays, and fixtures are neat, clean, and fully stocked

Rotate products regularly to ensure freshness, minimize shrink, and enhance the shopping experience

Support in-store events and wellness promotions by executing display plans and merchandising zones





Provide daily guidance and mentorship to team members responsible for merchandising and inventory support

Coordinate with receiving, grocery, produce, and brand teams to support a cohesive in-store experience

Act as a point of contact for visual execution and merchandising best practices at the store level

Participate in store leadership meetings, contributing insights on merchandising performance and process improvement

Customer Experience & Operational Support

Assist customers with product location, stock checks, and general product questions

Promote a secure, clean, and organized work and shopping environment at all times

Contribute to daily store operations including open/close procedures, promotions setup, and signage compliance

Perform additional tasks and responsibilities as assigned

Training & Compliance

Completion of required Lessonly training modules

Ongoing participation in workshops and brand education sessions to stay current on wellness trends and company initiatives

Demonstrated commitment to attendance, punctuality, team collaboration, and reliability

Other Duties

Perform additional tasks and responsibilities as assigned.

Qualifications and Requirements

3-5 years of retail or grocery merchandising experience, with leadership or keyholder experience preferred

Excellent understanding of visual merchandising principles, retail flow, and customer shopping behavior

Strong organizational skills and the ability to manage multiple merchandising projects simultaneously

Strong verbal communication and collaboration skills, with the ability to lead by example

Proficiency with POS systems, handheld inventory tools, and Microsoft Office

Physically able to lift up to 50 lbs, climb ladders, and stay active throughout the shift





Flexible availability including evenings, weekends, holidays, and seasonal needs

You’ll Thrive Here If You Are…

A creative problem-solver who sees merchandising as both a science and an art

Passionate about product presentation, brand storytelling, and making stores shineEnergized by team collaboration and cross-functional planning

Detail-oriented, hands-on, and committed to operational excellence

Enthusiastic about wellness and the opportunity to help customers discover something new

What We Offer:

An amazing work environment where collaboration, creativity, and fun are at the heart of everything we do

Comprehensive medical benefits and a flexible spending account for full-time permanent employees - because we care about your health and well-being

Exclusive employee discounts on our products - treat yourself while you help others find what they love

Exciting internal growth opportunities to help you develop your skills, advance your career, and grow within the company

Career-focused continuing education and development opportunities

A supportive and inclusive company culture that celebrates individuality, fosters teamwork, and values your contributions

GoodLife Fitness corporate membership discounts

Life at Healthy Planet
At Healthy Planet, we believe that our biggest strength lies in fostering a work environment where our employees feel at home and can be their true selves. We operate as a family, supporting each other to thrive both personally and professionally. Our culture is built on mutual respect, collaboration, and a shared passion for making a positive impact on the world.

Discover more about what it’s like to be part of the Healthy Planet family by clicking the link below:

At Healthy Planet we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Healthy Planet hires and promotes individuals solely on the basis of their qualifications for the position to be filled

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📌 Brand & Experience Leader (Ontario)
🏢 Healthy Planet
📍 Ontario