04 Aug
|
Absorb Software
|
Canada
04 Aug
Absorb Software
Canada
Lead customer engagement and education initiatives as VP of Customer Growth at Absorb. Drive significant impact on product adoption and long-term revenue through innovative programs. In this strategic role, you will be responsible for ensuring customers realize the full value of Absorb’s platform.
You will oversee customer education through Absorb Academy, focusing on onboarding and expansion efforts. Your expertise in B2B SaaS, customer success, and robust marketing strategies will be vital for fostering deep customer relationships and revenue expansion. Key Responsibilities:
- Drive customer engagement campaigns and communications
- Scale Absorb Academy for customer education
- Own product adoption strategies and content creation
- Build a network of customer champions for advocacy
- Partner with Sales to identify expansion opportunities Requirements:
- 10+ years in B2B SaaS, with 5+ in customer-focused roles
- Proven track record of improving net revenue retention
- Experience in developing customer education programs
- Solid product-led growth understanding
- Data-driven approach to decision-making Utilize your expertise to enhance customer success and drive sustainable growth at Absorb.
📌 Vice President of Customer Growth at Absorb (Canada)
🏢 Absorb Software
📍 Canada