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Responsibilities

Ensuring Technology Delivers on its Mandate: Oversee end-to-end delivery of strategic technology programs, and key business initiatives which rely on technology, ensuring they deliver the necessary business outcomes per stakeholder expectations.

Creating a culture of Effective Digital Innovation: Model and coach critical behaviours for effective, controlled, agile and collaborative delivery as a department, ensuring optimum value from investment while promoting thoughtful experimentation and inherent compliance. Create a culture of ownership, transparent accountability and continuous improvement within the Technology Programs team.

Designing and Implementing a Technology Delivery Model: Learning from existing processes in technology and the wider organization, develop a delivery framework that is fit for purpose, follows best practices, leverages accessible tools, is highly automated (or automatable) and can be universally adopted.



Operating with a continuous improvement approach to refine this over time as recent opportunities and challenges emerge.

Being the “face” of enabling Technology-powered opportunities: Act as a go-to for leaders across the organization when they have opportunities or use cases which would require the Technology team to consult, design, deliver or own a solution. Create an accessible and respectfully collaborative engagement and intake process that results in a complete, thoughtful, trackable artefact which can be discussed by the Leadership Team for prioritization.

Balancing agility and strategy: Act as the gatekeeper across all technology resources and investment, both internal and 3rd party, in a way that supports innovation, experimentation and quick wins, while ensuring the technology strategy and prioritized investments progress unhindered.

Elevating the level of discussio

📌 Vice President, Technology Strategy & Performance (Canada)
🏢 CIBC Mellon
📍 Canada