Elevate your career with Purves Redmond Limited as a Client Service Specialist. Focus on enhancing client benefits and fostering strong relationships in this role based in Toronto.

In this pivotal specialist role, you will support the Group Advantages & Retirement Services Consultants by managing client benefit plans. Your key responsibilities include responding to inquiries about plan administration, coordinating with insurance carriers, and facilitating renewals. Building long-lasting client relationships is essential to ensure a seamless client experience.

Key Responsibilities:
• Serve as a primary contact for group benefits clients
• Address inquiries regarding eligibility, claims, and billing
• Collaborate with carriers to resolve service issues




• Assist with renewals and plan changes implementation
• Maintain accurate documentation in CRM systems

Requirements:
• 3-5 years in employee perks or insurance brokerage
• Strong client service and relationship management skills
• Excellent organizational and communication abilities
• Proficiency in Microsoft Office and CRM systems
• Bilingualism in English and French is an asset

Support better client interactions and strengthen group benefits management with Purves Redmond Limited.
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📌 Client Service Specialist at Purves Redmond (Ontario)
🏢 Purves Redmond
📍 Ontario