About Four Seasons: Four Seasons is powered by our people.

We are a collective of individuals who crave to become better, to push ourselves to current heights and to treat each other as we wish to be treated in return.

Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.

Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.

It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location: The vibrant new centrepiece of the city''s Golden Square Mile.

Chic and sleekly modern, Four Seasons Hotel Montreal forms the vibrant new epicentre of the Golden Square Mile.

Dine at our stellar restaurants and shop at the luxurious Holt Renfrew Ogilvy.

In this world capital of style and culture, Four Seasons savoir faire helps shine a fresh light on the city.

Concierge(Temps partiel) Le Four Seasons Htel Montreal est la recherched''unepersonnequi partagel''excellenceetcherchecreruneexpriencemmorablepournosemploysetnosinvits.

Nousrecherchonsunepersonnequi aunesolidethiquede travail, un hautniveaud''intgrit, un souci dequalit,unesensibilitculturelleet unsensdu service client. propos de Four Seasons Htel Montral Situ au cur du Golden Square Mile de Montral, le Four Seasons Htel Montral offre bien plus quun simple sjour nous proposons une vritable exprience de vie luxueuse.

De la gastronomie de renomme mondiale au restaurant Marcus la dtente au spa Guerlain, class cinq toiles par Forbes, en passant par laccs exclusif Holt Renfrew Ogilvy, nous sommes un carrefour vibrant dlgance, dhospitalit et de culture. propos du rle: Lhtel Four Seasons Montral recherche des concierges passionns et enthousiastes.

Nos concierges rpondent un grand ventail de demandes en valuant avec justesse quels sont les besoins et demandes des invits, puis en offrant des recommandations et touches personnelles qui permettent dobtenir la satisfaction du client, tout en demeurant conforme aux politiques Four Seasons.

Ce que vous ferez: Grer toutes les interactions avec les invits avec le plus grand degr dhospitalit et de professionnalisme, en accommodant les demandes spciales quand il est possible de le faire ; Rsoudre les plaintes des clients ; aider la clientle face toute demande relative aux services de lhtel, aux heures douverture, au personnel principal de lhtel, aux vnements internes, aux directions, etc. ; Rpondre toute demande que les invits formulent de manire exacte et prompte, en offrant des recommandations bases sur les connaissances locales et les pratiques de lhtel ; Travailler en harmonie et avec professionnalisme avec les collgues et les superviseurs ; Vrifier que la documentation et linformation prsentes la rception sur les restaurants, muses, attractions, plans et autres points dintrt locaux sont actuelles et mises jour ; Connatre les activits offertes en ville (thtre, sport, concerts, spectacles, expositions spciales,



visites touristiques) et tablir des liens troits avec les fournisseurs de ces secteurs afin doffrir de linformation, des billets et des rservations aux invits ; Travailler troitement avec les chasseurs pour que les demandes des clients relatives aux bagages, livraisons et demandes spciales soient traites promptement ; Prend en charge les oprations de la rception sur demande (pendant les priodes oprationnelles leves ou les priodes de faible occupation), cela inclut, mais sans sy limiter, lenregistrement et le dpart des invits.

Se soumettre aux rgles et standards Four Seasons comme dcris dans le manuel le Manuel delemploy; Ce que vous apportez: Excellente capacit de communication en franais et en anglais, loral comme lcrit ;un niveau avanc danglais est requis pour assurer des communications orales et crites avec les partenaires daffaires, les parties prenantes, les fournisseurs et une clientle majoritairement internationale.

Excellentes connaissances du centre-ville de Montral ainsi que de ses principales attractions culturels et culinaires ; Avoir une bonne rsistance au stress et le grer de manire positive et efficace ; tre laise dans un environnement cadence rapide ; Faire preuve dun bon esprit dquipe ; Avoir lintrt et la capacit fournir un service exceptionnel nos clients internes et externes et nos fournisseurs ; Avoir une prsentation et une locution soignes en anglais et en franais, et des habilets interpersonnelles pour satisfaire une clientle haut de gamme ; Maintenir une apparence professionnelle et adopter un comportement empreint de maturit et dintgrit en tout temps ; Souci du dtail et capacit grer plusieurs tches la fois dans un milieu dynamique ; tre organis, minutieux et dbrouillard ; Faire preuve de crativit et dinitiative ; tre membre des Clefs dOr est un atout ; 2 3 ans dexprience en tant que concierge dans le milieu htelier.

Ce que nous offrons: RabaisaurestaurantMARCUSetauspa Journesdereconnaissance(employdumois,anniversaires,annesdeservice,etc.) Repasoffertssurplace(Caf1440) Congspaysincluant2joursfrisflottantsparan Programmedeformationetdedveloppement Programmedevoyagepouremploysincluantdesnuitesgratuitesdansd''autres tablissements Four Seasons (selon anciennet et disponibilit) Etplusencore! --------------------------------------------------------------------------------------------------------------------- Concierge(Part-Time) Four Seasons Hotel Montreal is seeking an individual who shares our passion for excellence and is committed to creating memorable experiences for both our employees and our guests.

We are looking for someone with a strong work ethic, high integrity, attention to detail, cultural awareness, and a guest-centric mindset.

About Four Seasons

Htel

Montreal: Located in the heart of Montreals Golden Square Mile, Four Seasons Hotel Montreal offers more than just a stay we deliver a luxurious lifestyle experience.

From world-class dining at Marcus Restaurant to relaxation at our Forbes Five-Star Guerlain Spa, and exclusive access to Holt Renfrew Ogilvy,



we are a vibrant hub of elegance, hospitality, and culture.

About the role: Four Seasons Hotel Montral is looking for passionate and enthusiastic Concierges.

Our concierges respond to a wide variety of requests by accurately assessing theguestneeds and requests and then adding personal recommendations and touches to achievemaximumcustomer satisfaction, whilecomplying withall Four Seasons policies.

What you will do: Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests wheneverpossible; Resolves customer complaints;assistscustomers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions,etc; Responds to all guest requests inan accurateandtimelymanner making recommendations based on local knowledge and hotelpractices; Works harmoniously and professionally with co-workers andsupervisors; Assures that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated andcurrent; Knows what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) andestablishesclose contacts with vendors in these areasin order toprovide information, ticketing, and reservations forguests; Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and specialrequests; Supports Operations of the Front Desk whenrequested(during high operational periods, or low occupancy periods), thisincludes but is not limited to Check in and

Checkout of guests.

Complies with

Four Seasons Category One and Category Two Work Rules and Standards of Conduct asset forth in

Employee

Manual; What you bring: Ability to communicate fluently in French and English, both orally and in writing;an advanced level of Englishis required toensure oral and written communication with business partners, stakeholders, suppliers, anda predominantly internationalclientele.

Excellent knowledge of Downtown Montral as well as all ofitsmain cultural and culinary points ofinterest; Have a good resistance to stress and manage it positively andeffectively; Be comfortable in a fast-pacedenvironment; Demonstratevery goodteam spirit Interest and ability to provide outstanding service to our internal, external customers and oursuppliers; Have an excellent presentation and elocution, in French and English, and interpersonal skills to meet the expectations of a high-endclientele; Maintain a professional appearance and behave in a mature manner with integrity at alltimes; Attention to detail and ability to multitask in a dynamicenvironment; Be organized, meticulous andresourceful; Demonstratecreativityandinitiative; Being a member of Clef dOr is aplus; 2-3 years of experience of hospitality experience as

Concierge; What we offer: Comprehensivehealthbenefits(dental,vision,lifeinsurance,prescriptions,etc.).

DiscountsatMARCUSRestaurantandthe

Guerlain

Spa.

Employeerecognitionprograms(Employeeofthe

Month,anniversarycelebrations,etc.).

Complimentarymealspershiftat

Caf1440.

Employer-contributedretirementplan.

Paidvacationplustwoadditionalfloatingholidaysperyear.

Strongtraininganddevelopmentprograms.

Employeetravelprogram,includingcomplimentarystaysat

Four

Seasonspropertiesworldwide(basedontenureandavailability).

Andmore!

📌 Concierge (Temps partiel) (Montreal)
🏢 Four Seasons Hotels and Resorts
📍 Montreal