Elevate user engagement as a VIP Relationship Manager in the Web3 ecosystem. Manage top-tier stakeholders by providing premium support and personalized services remotely. In this high-availability role, you will oversee our most valued users, ensuring seamless experiences and direct communication.

You'll gather feedback, solve complex issues, and onboard high-influence clients onto our platform. Your expertise in the Web3 space will shine as you act as a dedicated concierge for VIPs. Key Responsibilities:

- Serve as the primary contact for high-tier users
- Proactively engage with VIPs for feedback and updates
- Resolve technical issues and coordinate with teams
- Onboard high-value users on platform tools
- Relay user insights to leadership and product teams Requirements:
- Deep understanding of DeFi and crypto concepts
- Flawless English and high-level communication skills
- Experience in VIP Support or high-end customer service
- Availability to respond 7 days a week
- Solid discretion and integrity for sensitive accounts Shape the premium experience for our elite users with your expertise in the crypto landscape.

📌 VIP Relationship Manager for Web3 (Quebec City)
🏢 Socket.dev
📍 Quebec City