Socket.dev is seeking an experienced Product Manager to design and deliver Google GECX-enabled voice AI experiences across IVR, IVA, voice routing, escalation, and agent-assisted journeys. You will collaborate with Operations, Engineering, CEX, Security, and vendor partners to shape strategy and execution for protected, scalable voice AI that integrates into the enterprise AI ecosystem.
The role emphasizes defining roadmaps, leading cross-functional squads, and continuously improving KPIs such as
📌 Voice AI Product Owner for Generative IVR & Agentic AI (Brampton)
🏢 Socket.dev
📍 Brampton
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