Lead SysAid's North America sales and customer success teams as VP, driving revenue and growth within a dynamic SaaS workplace. Your leadership will shape sales strategies while ensuring operational excellence. In this key leadership role, you will oversee a team of around 25 professionals across new logo acquisition, customer success, and expansion.

Reporting to the Chief Revenue Officer, your focus will be on P&L; management, accurate forecasting, and aligning strategies with global counterparts. Expect to collaborate closely with senior leaders to achieve ambitious growth targets. Key Responsibilities:

- Manage North America P&L; across all revenue streams
- Hire and coach Senior Directors for team success




- Maintain accurate sales forecasts and pipeline reviews
- Drive new logo acquisition and win rates
- Ensure effective customer retention strategies Requirements:
- Over 10 years of GTM leadership in B2B SaaS
- Experience managing Senior Directors and teams
- Proven success in pipeline growth and deal expansion
- Expertise in reducing churn and enhancing customer retention
- Ability to present metrics to executive leadership Drive impactful growth and ensure exceptional performance in sales and customer success with SysAid.

📌 VP of Sales and Customer Success (Toronto)
🏢 SysAid
📍 Toronto