Job Description Salesforce Functional Analyst Financial Services Cloud (FSC) Experience Required: 5+ Years Key Responsibilities Collaborate with business stakeholders to understand business objectives, requirements, current-state and future-state business processes, and pain points Conduct workshops, interviews, requirement gathering, and refinement sessions with Product Owners and relevant stakeholders including architects and technical leads Identify and propose the best Salesforce out-of-the-box solutions for business requirements and recommend suitable custom solutions in collaboration with technical leads and UX teams Prepare and present solution materials to Salesforce Design Authority for review of problem statements and proposed solution options Perform Proof of Concept (POC) and impact analysis on existing Salesforce processes, configurations, and data Create functional artifacts including: Refined solution Epics User Stories ready for development Functional documentation in Confluence Participate in Scrum ceremonies and lead squad refinement sessions Support QA teams by providing functional scenarios, clarifying requirements,



and reviewing test cases against business needs Assist in defect triage and resolution Ensure compliance with Salesforce best practices and security standards Skills and Qualifications Relevant college, university, or post-graduate degree in Engineering or related education 5+ years of experience working as a Functional Lead in Salesforce 3+ years of experience in the financial industry Proven experience delivering Salesforce solutions at scale in highly regulated enterprise environments Deep understanding of banking workflows, customer lifecycle, product lifecycle, and financial compliance Solid experience with Salesforce Financial Services Cloud and integrations with core banking systems and data lakes Ability to lead conversations with cross-functional teams and engage effectively with executives, senior leaders, and technical teams Familiarity with Agile delivery, Jira, Confluence, and Dev

Ops pipelines in enterprise environments Essential Skills Salesforce Functional Leadership Salesforce Financial Services Cloud (FSC) Business Analysis Requirements Gathering User Stories & Functional Documentation Agile/Scrum Jira Confluence Salesforce Security Best Practices Core Banking Integrations Financial Services Domain Stakeholder Management Requirements Sailpoint

📌 Salesforce Functional Analyst – Financial Services Cloud (FSC) (Toronto)
🏢 Astra North Infoteck
📍 Toronto