Senior Manager, Intelligent Automation & Orchestration (Vancouver)

Senior Manager, Intelligent Automation & Orchestration (Vancouver)

04 Aug
|
Vancity
|
Vancouver

04 Aug

Vancity

Vancouver

Our Story & Purpose: Were

Vancity, a member-owned credit union built on the principles of inclusion and social justice.

Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers.

Wevemade bold commitments to become net-zero by 2040 across all mortgages and loans, andwereactively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada,wereproud to be consistently recognized as one of the countrys Top Employers.

Ifyoureready to join our team of 2,300 diverse individuals, access competitiverewardsand benefits, and be part of a greater movement - apply today! Your Role in Supporting Our Members: As the Senior Manager, Intelligent Automation & Orchestration , you will lead the enterprise automation capability while evolving it into a product driven,AI enabledorchestration function .

The role expands beyond traditional RPA to driveend to endorchestration across AICoEpods (Automation, Applied ML, and GenAI) , enabling integrated solutions that are user centric,production ready, and reusable across the organization .

You will lead a team of automation engineers and drive the integration of RPA, AI/ML, and GenAI capabilities to deliver scalable,usercentricsolutions that improve member experience, operational efficiency, and decision quality.

The incumbent applies a product management lens to automation capabilitiesowning prioritization, roadmap, and value realizationand plays a key role inestablishing standardized delivery patterns, platform alignment, and governance practices that support scalable AI adoption.

This is a full-time, permanent role based at Vancity head office and will report directly to the Director, AI CoE.

This role offers a hybrid or remote work arrangement, with candidates able to work from BC or Ontario.

How

Youll

Make an Impact: Product Ownership & Roadmap Leadership Owningthe automation product roadmap, aligning priorities to business value, ROI, user impact, and scalability Ensuringsolutions areusercentricacross branch, operations, risk, and digital teams Drivingreuse across use cases and business units, reducing bespoke builds Automation Design, Development & Production Readiness Overseeingdesign, development, testing, and deployment of reliable, scalable,productionreadyautomation solutions Ensuringsolutions are integrated into enterprise systems and workflows Establishingstandards for monitoring, observability, incident management, and operational support Automation Strategy ⨯ Pod

Orchestration Definingand executingenterprise automation strategy aligned to AICoEpriorities, integrating AI/ML and GenAI capabilities into agentic workflows Bridging

Automation, Applied ML,



and GenAI pods to deliverendtoend,productionreadysolutions Providingtechnical leadership for the Intelligent Automation pod and its talent base Standards, Reuse & Platform Alignment Buildingreusable automation and orchestration patterns, including workflow automation, system integration, and AI + automation orchestration Aligningdelivery with Azure, Databricks, enterprise architecture, and core systems such as T24 and CRM Vendor & Platform Oversight Leadingvendor and platform oversight across automation and AI platforms, including UiPath, Power Automate, and the Microsoft ecosystem Ensuringsolutions arecosteffective, scalable, and aligned tolongtermplatform strategy Evaluatingemerging tools and agentic AI capabilities for enterprise fit Governance & Compliance Ensuringautomation solutions meet organizational policies, regulatory requirements, and security standards Partneringwith Governance teams to embed controls, auditability, and risk management into delivery Team Leadership & Orchestration Leadingand developingautomation engineers and developers while fostering innovation, accountability, andhighqualitydelivery Actingas abusinessfacingorchestration leader, partnering with Product, Operations, Risk, and IT to align delivery to outcomes What

Youll

Bring to the Team: 10+ years of experience in automation, enterprise technology, or digital delivery, with strongexpertisein RPA and workflow orchestration Demonstrated experience integrating automation with AI/ML/GenAI solutions and deliveringendtoendproduction outcomes Strong product mindset, including roadmap ownership,valuedrivenprioritization, andusercentricdesign Handsonexperience with APIs, enterprise integration, Azure architectures, CI/CD, monitoring, production support, and programming in Python, VB.NET, C#, and SQL Solid understanding of governance, auditability, compliance, and risk considerations in automated andAIdrivenprocesses Excellent stakeholder management and communication skills across business and technology Experience with workflow orchestration, queue management, and scheduling, including tools such as UiPath Orchestrator Certifications Certified Professional Specialized AI Professional Certification Certified Professional Automation Developer Youll

Thrive Here If You Are: Hands onleader You stay close to delivery while leading strategy Product driven You think in terms of outcomes, not just solutions Strategic & technical You can zoom out to vision and zoom into details Collaborative You work across business, risk,



and technology teams Innovative You are curious about how AI and automation can transform processes Quality focused You build scalable, reusable, and reliable solutions Adaptable - You are comfortable navigating ambiguity and evolving requirements in complex, enterprise environments.

Collaborative - You build trusted partnerships across business, IT, data, and analytics teams We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skillsdon''tperfectly align with those listed.

What

Youll

Earn: This role offersa salary rangeof $141,100 to $182,900 per annum.

The base pay offered may vary depending on factors such as relevant qualifications, skills,previousexperience, and internal equity.

As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Why

Youll

Love Working Here: A career at Vancity is more than just ajob,yourejoining a tradition of change-makers who are creating lasting change for our communities.

Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive: Living Wage Employer: Werethe largest private-sector Living Wage Employer in Canada and consistently ranked among Canadas Top Employers.

Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.

Generous Vacation: New employees start with 3-4 weeks of vacation per year, withadditionaldays earned over time.

Extra Stat Holidays: In addition to BCs 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.

Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.

Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity Talent Programs: Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans.

With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback.

Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA).

For details, please see our dedicated Talent Programs job posting.

At Vancitywerecommitted to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper.

Diversity in our workforce is integral so that we can trulyrepresent, understand and respond to our community needs and deliver on our member experience.

📌 Senior Manager, Intelligent Automation & Orchestration (Vancouver)
🏢 Vancity
📍 Vancouver

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