Job Location: Clinic Support Office - Edmonton Job Type: Full-Time, Hybrid Experience Level: Mid Level Schedule: Monday to Friday Daytime, Occasional Evenings and Weekends Number of Vacancies: 1 COMPANY INFORMATION: Looking to make a difference? Looking to join an incredible team? Medicentres is a growing network of professionally managed healthcare clinics dedicated to providing accessible healthcare to patients across Alberta, Saskatchewan, Manitoba, and Ontario.

Regardless of your role, you will be an integral part of our customer-first team and are guaranteed to make an impact on the lives of Canadians.

Medicentres is seeking to change the way healthcare is delivered in Canada by using technology to improve the patient experience.

By choosing to belong at Medicentres, you will join a team of passionate, like-minded people enjoying a challenging and rewarding career in the ever-changing health care industry.

It starts with you.

That''s a straightforward sentence but it says a lot.

It reminds each one of us that what we do matters. JOB PURPOSE: Reporting to the Director, Physician Services, the

Medical

Panel

Supervisoris responsible forthedevelopment, and ongoing coordination, administration, and operational management of a designatedpanel of physicians and nurse practitioners(NP)to perform independent reviews of medical files.

This roleis responsible foroverseeing a small team that will managethe full physician/NPlifecycle, including recruitment support, onboarding, panel management, physician/NPengagement, contract administration, billing coordination, and offboarding.

The Medical Panel Supervisor is responsible only for the coordination of thephysician/NPpanel, andis not responsible for the management of the Medical

Review process itself.

Acting as the primary operational contact for participating physicians/NPs, the

Medical Panel

Supervisor works collaboratively withthe Supervisor,MRP Review Team, as well as

Physician Services, Operations, Finance, and clinical leadership to ensure physicians/NPsare successfully integrated into the program and receive ongoing administrative support throughout their tenure.





The successful candidate will proactively managephysician/NPpanel capacity(based on demand),maintainaccuratephysician/NPrecords, coordinate agreements and invoicing, supportphysician/NPrecruitment initiatives,monitoroperational readiness, andidentifyopportunities to improvephysician/NPexperience and program performance.

This position plays a key role in ensuring the long-term success, sustainability, and growth of the

Medical Reviewprogram. PRINCIPAL RESPONSIBILITIES: Physician/NPRecruitment & Program Growth Support recruitment activities to build and expand the physician/NPpanel, as per therequired qualifications as set out by the Medical Review team.

Coordinate interviews and candidate communications.

Assistwith workforce planning and succession planning.

Secure contracts with physicians and NPs, including allverification of required licensing and certification.

Physician/NPOnboarding & Coordination Coordinate all onboarding activities forphysicians/NPsentering the program.

Manage status of individualized onboarding plans and timelines.

Serve as the primary point of contact forphysicians/NPsthroughout the onboarding process.

Schedule orientation sessions, program introductions, and required meetings.

Coordinatephysician/NPtraining on program platforms, clinical workflows, policies, and operational processes.

Monitor onboarding milestones and proactivelyidentifyand resolve delays.

Physician/NPPanel Management Maintain the activephysician/NPpanel.

Managephysician/NPschedules and program participation.

Monitorphysician/NPstatus(Active, dormant,departing, anddepartedphysicians/NPs).

Monitorphysician/NPcapacity and measure it against program demand.

Maintain records of provider profiles and credentials.

Contract & Financial Administration Coordinate executionand maintenanceofphysician/NPagreements.

Coordinateinvoicingforservicesrendered.

Liaise with

Finance





Accounts Payableregardingpayment.

Physician/NPRelations Act as the first point of contact forphysicians/NPsenrolled in the program.

Resolvephysician/NP-related operational issues.

Coordinate with Operations, IT, EMR, Credentialing, and Billing.

Supportphysician/NPengagement and retention.

Program Administration and Process Improvement Maintain dashboards and produce reports as needed.

Track onboarding metrics andidentifyopportunities to improve onboarding efficiency andphysician/NPexperience.

Support ongoing process improvement initiatives to enhance program efficiency, consistency, andphysician/NPexperience. KNOWLEDGE, SKILLS AND EXPERIENCE: Excellent interpersonal and relationship-building abilities.

Exceptional written and verbal communication skills.

Ability to manage multiple priorities whilemaintainingattention to detail.

Strong problem-solving and critical thinking skills.

High levelof professionalism, discretion, and confidentiality.

Proficiencywith Microsoft Office 365 (Outlook, Excel, Word, Teams, Power

Point).

Experience with EMRs,physician/NPscheduling systems, or healthcare information systems is considered an asset but not required.

Strong organizational and project coordination skills. EDUCATION / EXPERIENCE Minimum 35 years of experience in project coordination, executive administration, healthcare operations, recruitment coordination, or a related role.

Medical Sales / Physician Management experience is an asset We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds.

To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process.

Simply inform our Recruitment team of your needs.

We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws.

We appreciate everyone who has shown interest in this position.

Only those selected for an interview will be contacted.

Please note, AI may be used in the selection and recruitment process.

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📌 Supervisor, Medical Panel (Administrative) (Edmonton)
🏢 Medicentres Canada
📍 Edmonton