WFM Analyst - Flexible Scheduling & Growth (Calgary)

WFM Analyst - Flexible Scheduling & Growth (Calgary)

04 Aug
|
BrokerLink
|
Calgary

04 Aug

BrokerLink

Calgary

BrokerLink is seeking a WFM Analyst to join our growing team. You will monitor service levels, optimize schedules, and build daily operation reports to support timely decisions.

The role requires a university degree or college diploma and 1–3 years in workforce planning, with solid Excel skills and familiarity with Nice-WFM, Verrint, Cisco and Avaya. Bilingual French and English is essential to interact across Canada.

📌 WFM Analyst - Flexible Scheduling & Growth (Calgary)
🏢 BrokerLink
📍 Calgary

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