Step into a Systems Analyst role at Servus Credit Union in Edmonton. This full time position emphasizes application support, incident management, and ensures smooth financial operations for members.
As a pivotal member of the Data Technology and Infrastructure Team, you will manage Tier II application support, focusing on digital banking and SaaS solutions like D365 F&O.; You will work closely with technical teams and business stakeholders to troubleshoot issues, coordinate escalations, and enhance operational stability.
Key Responsibilities:
• Manage Tier II incident resolution and troubleshoot application issues
• Participate in on-call rotations for immediate response to alerts
• Support and maintain digital banking and related applications




• Coordinate patches and upgrades for COTS applications
• Execute SQL scripts for data correction as needed
Requirements:
• 4-7+ years as a Systems Analyst with application support experience
• 3+ years supporting .NET solutions and integrations
• Proficiency in SQL for production data updates
• Understanding of ITSM methodologies and tools
• Familiarity with Agile/Scrum environments
Bring your expertise in application support and system analysis to empower Servus Credit Union and its valued members.
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📌 Hybrid Systems Analyst at Servus Credit Union (Red Deer)
🏢 Servus Credit Union
📍 Red Deer