Lead your career as a Branch Manager with Alterna Savings. This full-time role focuses on delivering exceptional member experiences while achieving sales objectives with a solid operational focus.
As the Branch Manager reporting to the Vice President, Member Experience, you will cultivate a high-performance sales culture. This position requires developing talent through coaching, achieving branch goals, and delivering superior service while ensuring operational excellence. Managing timelines and strategies effectively is key for a positive member/client experience.
Key Responsibilities:
• Develop a high-performance sales culture in the branch
• Coach and mentor staff to meet measurable goals
• Evaluate market trends to drive branch tactical activities
• Oversee branch operations and track progress
• Resolve complex member satisfaction issues swiftly
Requirements:
• 5-7 years of relevant experience or related education
• Minimum 3 years of credit granting experience
• Experience in conducting SWOT analysis
• Completion or enrollment in CSC of IFIC
• Knowledge of credit union products and services
Elevate the member experience and drive branch success as a dynamic leader at Alterna Savings.
#J-18808-Ljbffr