Classification: Temporary Full-Time (minimum 24 months)

Position Summary

Sunnybrook Health Sciences Centre is undertaking Project REACH, a multi-year initiative to implement Oracle Health's Hospital Information System (HIS).
We are seeking an Application Administrator to support the integration, configuration, and ongoing lifecycle management of third-party and ancillary applications within the Oracle Health ecosystem.

This role bridges technical and operational domains--ensuring that external and internal applications are properly configured, maintained, secured, and integrated to sustain hospital operations throughout and after go-live.

Key Responsibilities

- Application Lifecycle Management

- Install, configure, and maintain assigned enterprise and departmental applications.
- Manage system upgrades, patches, and version control in coordination with Oracle and third-party vendors.
- Monitor application performance, uptime, and data integrity; proactively tune system parameters.
- Participate in system health assessments and ensure readiness for post-implementation sustainment.

- Technical Support & Troubleshooting

- Provide Tier 3 support for complex application issues and escalations from operational teams.
- Coordinate with Oracle Health, internal IT, and vendor support for issue resolution.
- Participate in system testing, validation, and production cutover activities.

- Configuration & Integration

- Configure application workflows, rules, and settings to meet business and clinical needs.
- Support the integration of third-party applications (e.g., Meditech, diagnostic systems, research databases)



into the Oracle Health HIS.
- Collaborate with Integration, Data & BI teams to ensure stable and compliant data exchange (HL7, FHIR, API).

- Documentation & Compliance

- Maintain accurate technical documentation, configuration guides, and escalation procedures.
- Ensure all applications comply with PHIPA, privacy, and cybersecurity standards.
- Participate in change control and release management processes.

- User & Access Management

- Manage user roles, privileges, and access levels within assigned applications.
- Oversee test and sandbox environments to support safe configuration and validation.

- Collaboration & Stakeholder Engagement

- Partner with business owners, clinical teams, and project managers to align technical solutions with operational needs.
- Participate in cross-functional teams to implement, test, and stabilize integrated workflows.
- Support end-user training, onboarding, and documentation of key workflows.

Qualifications & Experience

- Degree or diploma in Health Informatics, Computer Science, Information Systems, or related field.
- 3-5 years' experience managing enterprise or clinical applications in a healthcare or regulated environment.
- Demonstrated knowledge of application administration, integration, and configuration best practices.
- Familiarity with Cerner/Oracle Health, Meditech, or other HIS/EHR systems preferred.
- Experience with HL7, FHIR, APIs, and middleware/integration engines (e.g., Cloverleaf, Rhapsody).
- Strong analytical, troubleshooting, and communication skills; able to work in quick-paced, clinical settings.

📌 Application Administrator, HIS - Project REACH - Temporary Full-Time 2025-14684 (REVISED) (Toronto)
🏢 Sunnybrook Health Sciences Centre
📍 Toronto