OVERVIEW

Acts as a Receptionist and performs clerical duties including data entry in Ansos and maintains statistical information for patient care delivery in the Out Patient Clinics. Relates to patients and their families in a skilled and courteous manner and interacts collaboratively with the interdisciplinary staff to provide patient-centered care.

EDUCATION

- Minimum Grade 12 or equivalent educational preparation.
- Training related to office administration/office coordinator.

QUALIFICATIONS

- 2 years of relevant recent experience working as a unit clerk in an outpatient setting required.
- Knowledge of medical terminology required.
- Demonstrated skill in use of ESM and Powerchart, required.
- Demonstrated skill in Ansos and SAP/SRM preferred.
- Experience with internal medicine, infectious disease disciplines preferred.
- Excellent interpersonal and communication skills both verbal and written.
- Computer literacy required; demonstrated knowledge of Microsoft Office Suite.
- Excellent keyboarding skills.
- Demonstrates ability to provide patient centred, customer service care.
- Demonstrates tact, diplomacy,



and discretion in matters related to patients, staff, and hospital affairs.
- Able to work independently as well as workin a team environment.
- Demonstrated excellent organizational skills, attention to detail and time management skills.
- Must be prepared to work in all areas of Surgical Health Services (skills & abilities considered).
- Good work and attendance record required.
- All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) [formerly Toronto East General Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Act ofOntario.
- All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.
- All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices.

📌 Unit Clerk II (Outpatient Medicine Clinic) (Toronto)
🏢 Michael Garron Hospital
📍 Toronto