Organizational Unit

University of Victoria -> Student Affairs -> Campus Services

Location

University of Victoria - Victoria, BC V8W 2Y2 CA (Primary)

Posting Close Date

9 August 2026

Please note that positions will close at 4 p.m. on the closing date.

FTE

1.0

Salary Grade

$4,262.00 - $4,390.00

Additional Posting Information:

N/A

Salary posted will be pro-rated based on FTE and achieved as per the collective agreement, if applicable.

Classification

PB5

Hours of Work

Monday-Wednesday 11:30am-7:30pm; Saturday-Sunday 10am-6pm

Employee Group:

CUPE 951 - Regular

# of Hires Needed

1

Category

Customer Service

About this Opportunity

The Division of Student Affairs helps to transform students’ lives by supporting and inspiring the highest standards of student learning and success, community engagement and staff development. The Division is comprised of 26 reporting units in four departments: Wellness, Recreation and Athletics, Campus Engagement, Office of the Registrar and Enrolment Management, and Student Development and Success. The comprehensive and integrated range of services we provide make Student Affairs one of the most dynamic and diverse divisions on campus. Together, we support UVic’s vision “to be a university of choice for outstanding students, faculty, and staff from BC, Canada, and around the world.”

Job Summary

The Bookstore is the University's one-stop shop for books, supplies and stationery, clothing and giftware. In addition, The Bookstore Starbucks location provides coffee and a variety of snacks. The Bookstore offers services to faculty, students, staff, members of the local community, and is part of a greater community of campus service providers

Reporting to the Starbucks Manager, this position assists the Starbucks Operations Supervisor in supervising the daily operation in the high volume Starbucks located at the lower level of the bookstore.



The Shift Leader is responsible for daily supervision of baristas in the Operations Supervisor's absence and assists in training of café employees. In addition, the Shift Leader prepares food and beverages, operates the cash register, operates the coffee machines, and completes light manual duties.

Job Requirements

Skills:

- Excellent interpersonal skills and a service oriented attitude
- Cash handling accuracy
- Ability to work independently and within a team environment
- Strong supervisory, interpersonal, customer service and training skills
- Excellent communication skills, with the ability to address customer complaints

Specialized Knowledge/Education:

- Positive working knowledge of principles, techniques and practices of food preparation and storage
- Working knowledge of cash, debit and credit card transactions and reconciliation
- Must complete the specialized Starbucks training program
- Food Safe Level 1 Certificate

Experience:

- 1 years relevant experience as a barista or an equivalent combination of education and experience

Territory Acknowledgement: We acknowledge and respect the Lək̓ʷəŋən (Songhees and Xʷsepsəm/Esquimalt) Peoples on whose territory the university stands, and the Lək̓ʷəŋən and WSÁNEĆ Peoples whose historical relationships with the land continue to this day.

Equity Statement: UVic is committed to upholding the values of equity, diversity, inclusion and human rights in our living, learning and work environments. In pursuit of our values, we seek members who are eager to actively participate in that shared responsibility. We actively encourage applications from members of historically and systemically marginalized groups.

Read our full equity statement here: www.uvic.ca/equitystatement.

Accessibility Statement: If you anticipate needing accommodations for any part of the application and hiring process contact: [email protected] Any personal information provided will be maintained in confidence.

📌 Starbucks Shift Leader - (991725.6) (Victoria)
🏢 University of Victoria
📍 Victoria