At Tile Town, we don’t just sell tile—we help customers bring their dream spaces to life. For over 55 years, we’ve proudly been Canadian-owned and locally operated, building a reputation as a trusted resource for homeowners, designers, and contractors.

Our mission is simple yet powerful: improving people’s quality of life. We achieve this by living our core values every day — being trustworthy, knowledgeable, engaging, accountable, welcoming, and considerate. If these values resonate with you, you’ll feel right at home with us.

We’re looking for a Store Manager who is passionate about leadership, customer service, and driving results. If you thrive in a customer-focused retail environment and have a proven track record in management, this could be the perfect opportunity for you.

As Store Manager, you’ll be responsible for leading your store to operational and sales success while fostering a positive, customer-first culture. You’ll:

- Lead and develop your team – Hire, train, and coach employees to follow the sales cycle and consistently deliver outstanding service.

- Drive sales performance – Ensure that every customer interaction follows the sales process from start to finish, resulting in solid store results and happy customers.

- Plan and organize daily priorities – Ensure the store is properly staffed, tasks are delegated effectively, and the day is set up for success.

- Deliver exceptional customer service – Create an environment where customers feel welcome, supported, and confident in their purchases.





- Oversee daily operations – Manage scheduling, inventory, visual merchandising, and store upkeep with efficiency and attention to detail.

- Set and achieve goals – Work with leadership to meet sales targets, improve customer experience, and grow the business.

-
3–5 years of retail management experience (home improvement, flooring, or related industries an asset)

- Solid understanding of the sales cycle and proven ability to train and coach others to follow it

- Strong organizational and planning skills with the ability to manage priorities in a fast-paced environment

- A track record of building strong, motivated teams that hit targets

- Excellent communication, organization, and leadership skills

- A passion for customer service and problem-solving

- Dependable, results-oriented, and ready to take ownership of your store

Compensation for this position will range depending upon skills, abilities and relevant knowledge or experience.

In addition, the following perks will apply:

- Extended Health Benefits (including Massage, Chiropractors & Physio)
- Dental Benefits
- RRSP Plan. Company will match
- 5 year free trip with spending money
- Closed all Stat Holidays
- Closed all Sundays

Store operating hours

- Monday - Friday – 8:00 am to 5:30 pm
- Saturday – 10:00 am – 5:00 pm

Please include a cover letter to detail why you think you would be a great fit for us.

We would like to thank all interested in the position but will only be contacting those selected for interview

📌 Retail Store Manager (Langley)
🏢 Tile Town
📍 Langley