Front Desk Agent (Opera PMS Experience )

Job Summary:
We are looking for a reliable and customer-focused Front Desk Agent to join our team. The ideal candidate should have experience in hotel operations and working knowledge of Opera PMS.

Duties & Responsibilities:

- Greet and welcome guests in a friendly and professional manner
- Perform check-in and check-out procedures efficiently
- Handle reservations, walk-ins, and room assignments
- Operate Opera PMS for bookings, billing, and guest profiles
- Answer phone calls and respond to guest inquiries promptly
- Manage payments, cash handling, and daily balancing
- Coordinate with housekeeping to ensure room readiness
- Handle guest requests, complaints, and provide quick resolutions
- Maintain accurate records and reports (daily arrivals, departures, etc.)

Pay: $15.00-$18.00 per year

Benefits:

- Company events
- In office parking
- Paid time off

Education:

- Secondary School (preferred)

Work Location: In person

📌 Front Desk Receptionist (Edmonton)
🏢 Radisson Hotel and Conference Centre West Edmonton
📍 Edmonton