Job duties and responsibilities but are not limited to:

- Welcome guests upon their arrival and assign rooms.
- Provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.
- Provide information about our hotel, available rooms, rates and amenities
- Responsible for assisting guests with their overnight requests and balance accounts from the day shift.
- Check in guests arriving during shift, handle guest requests and take reservations online and over the phone.
- Wash, dry and fold sheets and towels, organize them in the linen room.
- Clean and tidy up hallways and lobby areas.
- Must help with any other assigned tasks.

Qualifications and Requirements:

- High school diploma or equivalent required.
- Must be computer proficient; experience with accounting, reservation software and Microsoft is a bonus.




- Excellent customer service and communication skills are required.
- Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required.
- Having a Smart Serve license would be an asset but is not required

Benefits (applicable immediately after 2 week or training period ends):

- Employee Discount for Choice hotels across the globe.
- Free Membership to the employee and 50% off for Employees immediate family members, for use of Health Club(Gym, Pool, Sauna, Hot tub) located on property.

Work Remotely

- No

Job Types: Full-time, Part time, Permanent

Pay: $17.70-$18.00 per hour

Experience:

- hospitality: 1 year (preferred)

📌 Front Desk Service Agent (Bracebridge)
🏢 Quality Inn Riverside Bracebridge
📍 Bracebridge