Hiring: Service Advisor

We Are Recruiting a Full-Time Automotive Service Advisor

Glenoak Ford requires a results-oriented Service Advisor to join our quality team. This is a full-time, union position located in our brand new, state-of-the-art facility in Langford, BC.

Principal Duties:

- Manages customer requests for maintenance and repairs;
- Provides excellent customer service;
- Writes repair orders;
- Communicates with customers about the status of work;
- Collects payment for services, accurately handling cash and credit payments;
- Sells additional services, including parts and accessories where appropriate.

We are proud to offer:

- Ongoing training and growth opportunities;
- Potential for advancement throughout our organization;
- Top industry remuneration;
- Benefit plan offering medical, dental, life insurance and pension (perks commence after completion of a waiting period)
- Paid vacation time





Position Requirements (minimum experience):

- Previous customer service experience required;
- Previous experience in automotive service environment is an asset but not required;
- General knowledge of parts and basic automotive repair procedures preferred;
- Valid class 5 driver’s license required;
- Intermediate computer skills required;
- Excellent phone manner required;
- Critical thinking and problem solving skills required;
- High School Diploma or equivalent required.

It is our goal to bring aboard people with a passion for the industry, strong work ethic, high integrity, and a desire to grow with us!

Benefits:

- Dental care
- Extended health care
- Store discount

Work Location: In person

📌 Service Advisor (Victoria)
🏢 GLENOAK FORD WESTSHORE
📍 Victoria