Position Overview

An established approved youth residential program in the Abbotsford area is seeking compassionate, resilient, and dependable Youth Resource Support Workers to join our team.

We provide safe, trauma-informed, relationship-based care for a diverse group of vulnerable youth aged 0 to 19. Our program operates around the clock, with a focus on stability, emotional safety, skill-building, and meaningful connection.

This position follows a 24-hour live-in shift schedule to provide consistent support for youth. Live-in staff work alongside a shift partner during active care hours to ensure a safe, supportive, and team-based environment.

Each live-in shift also includes a separate awake overnight worker who is scheduled for an eight-hour overnight shift. The awake overnight employee is responsible for overnight supervision, monitoring, routine youth needs, and responding to concerns that arise during the night. This separate overnight coverage provides the live-in Youth Resource Support Worker with a designated overnight rest period in a private sleep space.

Salary, Benefits & Perks

- Competitive salary based on education, transferable skills, and relevant experience
- Comprehensive benefits package, including extended health and dental coverage
- Paid professional development, including required certifications and ongoing training
- Full employer-paid access to comprehensive Trauma-Centered Care courses
- Meals provided during scheduled shifts
- Supportive team environment with consistent collaboration and supervision
- Meaningful work supporting youth in developing stability, confidence, and life skills

Core Responsibilities

- Team-Based Care: Work collaboratively with your shift partner to provide secure, consistent supervision and supportive care.
- Daily Routines: Assist youth with age-appropriate routines, including meals, school preparation,



personal care, appointments, recreational activities, and household responsibilities.
- Meal Preparation: Plan, prepare, and serve nutritious meals and snacks, while supporting youth to build practical cooking and nutrition skills where appropriate.
- Emotional Support: Build respectful, trusting relationships with youth and provide encouragement, mentorship, and life-skills coaching.
- Crisis Management: Use trauma-informed, non-violent de-escalation strategies to respond safely and effectively to challenging behaviours or crises.
- Documentation: Complete accurate daily logs, medication documentation, shift notes, incident reports, and other required records.
- Household Support: Maintain a clean, organized, welcoming, and safe home environment.

Requirements & Qualifications

- Commitment to Training: Willingness to complete training and participate in ongoing professional development.
- Experience: We are seeking candidates with a post-secondary diploma or degree in Child and Youth Care, Social Work, Psychology, Education, or a related field, along with at least one year of relevant experience supporting children, youth, or vulnerable populations. Candidates with a high school diploma or equivalent and a minimum of two years of directly relevant experience supporting children, youth, or vulnerable populations may also be considered.

Candidates with a high school diploma or equivalent and a minimum of two years of directly relevant experience supporting children,



youth, or vulnerable populations may also be considered.

- Clearances: Ability to successfully complete mandatory MCFD screening and maintain a clear Criminal Record Check with Vulnerable Sector Screening.
- Driver’s Licence: Valid BC Driver’s Licence.
- First Aid: Current Standard First Aid and CPR certification, or willingness to obtain certification as a condition of employment.
- Personal Qualities: Compassion, emotional maturity, reliability, sound judgment, adaptability, and the ability to remain calm under pressure.

Why Apply With Our Organization?

- Meaningful work: Build trusted relationships and help youth develop stability, confidence, and life skills.
- Team-based shifts: Active care hours are double-staffed, with separate awake overnight coverage scheduled each night.
- Benefits package: Eligible employees receive extended health and dental coverage.
- Paid training and development: Receive paid training, ongoing learning opportunities, and employer-paid required certifications.
- Supportive workplace: Work alongside respectful colleagues and leadership who value communication, teamwork, and staff wellbeing.
- Career-building experience: Develop practical skills in trauma-informed care, crisis response, youth support, and life-skills coaching.

This work asks a great deal of people, and staff deserve to feel respected, appreciated, and supported in return. We are committed to creating a workplace where your effort, experience, and contributions are genuinely recognized.

How to Apply

Please submit your resume and a brief cover letter outlining your interest and relevant experience to: [email protected]

Benefits:

- Casual dress
- Dental care
- Extended health care
- On-site parking

Work Location: In person

📌 Youth Resource Support Worker (Abbotsford)
🏢 Phoenix Youth Support Services
📍 Abbotsford