About us

Bedford Medical Alert (Bedford Security Systems Inc.) is a Toronto based provider of medical alert systems with 24/7 Canadian monitoring, helping seniors across Ontario live safely and independently at home. Our team brings three generations of experience and treats every client like family.

About the role

Families reach out to Bedford at important moments, often after a fall or a hospital stay, and the first voice they hear sets the tone. As our Sales Representative you pick up the phone and keep things moving: you call recent inquiries back the same day, help seniors and their families choose the right protection, and follow up until every family has an answer. This is phone-first sales with warm, inbound leads and real momentum - no cold lists, no pressure tactics, just steady daily conversations with people who need clear, kind guidance. You will also build the referral side of the business, staying in touch with the clinicians, pharmacies and community organizations who send families our way.

What you will do

- Call every new lead back the same day it arrives - speed matters, and you like that

- Keep a daily outbound call rhythm: follow-ups, quotes waiting on a decision, referral partners, and past inquiries worth a second conversation

- Guide seniors and their families from first call to the right system, and run virtual onboarding sessions so new clients start with confidence

- Communicate Bedford's value plainly: what we monitor, how quickly help comes, and why families trust us

- Keep CRM notes brief and action-oriented - enough to move the file, never paperwork for its own sake

- Build relationships with clinicians, pharmacies and community health professionals who refer clients to us

- Ask happy clients for reviews and referrals, and make it easy for them to say yes

- Meet monthly activation targets while protecting the trust our clients place in us

What you bring

- You reach for the phone first:



a call today beats a perfect email tomorrow

- Energized by conversations with seniors and their families - you can reassure an anxious daughter and still guide the call

- Proven success in phone-based sales, or a phone-heavy service role where you kept a daily call count moving

- Comfortable holding a daily outbound rhythm and a monthly target without anyone standing over you

- Clear, warm spoken communication; notes and follow-ups that are short and get the next step done

- A quiet home workspace with reliable high-speed internet

- High integrity: you sell to seniors the way you would want someone to sell to your own parents

What we offer

- $40,000 base salary plus uncapped commission; expected total earnings on target $60,000 to $70,000, and no ceiling beyond it

- Warm inbound leads and the tools to work them well: CRM, phone stack and full product training

- Health and dental benefits

- Fully remote work within Ontario

- A close-knit team and a product you can feel good about every single day

Additional information

This posting is for an existing vacancy.

In the interest of transparency: our team reviews every application, and we may use artificial intelligence tools to help screen, organize and assess applications.

Bedford Security Systems Inc. is an equal opportunity employer. Accommodation is available on request at every stage of the recruitment process, in accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. If you need an accommodation, let us know when you apply.

Anticipated start: September 2026

Pay: $60,000.00-$70,000.00 per year

Benefits:

- Dental care
- Extended health care
- Work from home

Application question(s):

- This is a fully remote role within Ontario. Do you have a quiet home workspace with reliable high speed internet?
- This role runs on a daily rhythm of outbound calls to warm leads and referral partners. Is that a rhythm you enjoy?

Experience:

- phone based or inside sales: 1 year (preferred)

Work Location: Remote

📌 Sales Representative - Medical Alert Systems (Remote, Ontario)
🏢 Bedford Medical Alert
📍 Ontario