Carling Volvo is in search of a Parts Advisor to join our team. This is your chance to work in a premium dealership that offers a friendly and professional customer-oriented environment. As a Parts Advisor, you will play a crucial role in ensuring the smooth operation of our parts department. You will be responsible for assisting customers with their parts needs, providing expert advice, and facilitating the ordering and distribution of parts.
We have been serving the Ottawa area for over 60 years and are known for delivering exceptional customer service and maintaining a community-first approach. We offer a great working environment and seek a professional, experienced individual to join our amazing team.
Job Description:
- Ensure optimum level and security of parts inventory and anticipate parts needs based on new and prevalent models.
- Help set goals and objectives for the Parts Department.
- Ensure accurate costing and crediting for all received and returned parts.
- Maintain parts inventory by coordinating with the manufacturer on required parts, creating effective procedures to monitor both parts inventory and data input into the computer system.
- Maximize the use of factory stock orders and factory return privileges to reduce parts inventory over a specified number of months.
- Maintain inventory of failed parts for warranty claims audit purposes.
- Oversee and/or perform parts inventory counts.
- Follow all company and manufacturer policies, directives, and procedures.
- Ensure staff compliance with required health and safety regulations.
- Regularly handle moving and organizing tires, rims, and equipment, and manage seasonal tire storage. Ability to lift up to 60 lbs is required.
- Perform any other duties as required.
Qualifications:
- Experience in the automotive parts industry
- Knowledge of CDK software is an asset
- A professional attitude
- High energy with a history of success
- An exceptional customer service background
- Organized and process-oriented
- Good computer skills
- Excellent presence and communication skills
- Able to work within a collaborative environment
- Bilingualism is considered an asset
What we offer:
- An extensive company benefits plan
- Competitive wages
- Ability for job growth within the dealership
- Continuous on-job training
- Reasonable work schedule
- Stable hours and income with a well-known family-run dealership group
- A fun work environment with a supportive team
We look forward to reviewing all qualified candidates.