Drive enterprise ticketing solutions as a Service Now Administrator Specialist. Work from the heart of Toronto and engage with global initiatives.

The Service Management Technology team within the Global Technology Enterprise Platform is looking for an Administrator Specialist. Reporting to the Senior Manager, you will be key in handling the Service Now system operations and recent projects.

Your role will involve troubleshooting, fixing complex issues, and contributing to system stability while being on call 24x7 for availability.

Key Responsibilities:

- Maintain the Service Now application operations daily.
- Develop enhancements through new project initiatives.
- Solve complex system deployment issues effectively.




- Provide recommendations for existing tools and processes.
- Conduct root-cause analysis on bugs and workarounds.

Requirements:

- 5+ years of experience as a Service Now Administrator.
- 3+ years in solutions development and troubleshooting.
- Proficient in Service Now applications and Java scripting.
- ITIL certification completed or in progress.
- Desired background in Computer Science or Engineering.

Bring your Service Now skills to a key role in a purpose-driven team focused on results.

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📌 ServiceNow Specialist Role in Ontario (Toronto)
🏢 Scotiabank
📍 Toronto