Job Responsibility:

About Us

Driven by a passion for detail and a tradition of excellence in design and architecture, Amacon is recognized as one of Canada's most influential real estate development and construction firms. With five decades of development and construction expertise, a precise level of design and craftsmanship is evident in all the homes and commercial developments that Amacon builds.

Position Summary

Amacon is looking for a personable, energetic team player with a strong work ethic and who is proactive to take on the role as our front of the house Administrative Assistant. This position can handle any administrative task and demonstrates a strong ability to be organized, discrete and enables efficiency and productivity.

Position Responsibilities

- Greet visitors to the organization in a professional and friendly manner

- Provide the first point of contact for Customer queries
- Answer all incoming calls and correspondence and arrange for appropriate replies. If necessary, you will coordinate efforts with other team members
- Return phone messages the same day
- Reply to emails on the same day or first thing the next day morning
- Dealing with walk-ins
- Educating/Directing homeowners on how to submit deficiencies (new concerns, 30 days, etc.)
- Inputting/closing new deficiencies
- Requisition or order materials, equipment, and supplies
- Arrange any IT repairs within the office
- Create Tarion Certificate of Completion and Possession (CCPs)
- Create a positive environment for the Customer Care team and homeowners
- KPI - Help achieve ZDAC (Zero Deficiency at Closing)
- Review the Tarion portal daily and print off all items reported per suite.
- Generate Purchase orders (POs) as needed
- Complete time sheets for Customer Care team members

- Support and assist with company events and office functions
- Process invoices, expense reports, cheque requisitions,



project budgets, and maintain an organized filing system of paper and electronic documents
- Reply to general information requests with accuracy
- Arrange adequate coverage of the reception area when away from reception for any reason

- Other administrative duties and/or special projects as assigned
- Your hours of work may vary and extend to weekend and p.m. hours as required

Qualifications an d Skills

- Experience: 1+ years of administrative support experience
- Exceptional interpersonal skills
- Ability to use initiative and self-managing skills to work independently with minimal direction and respond effectively to issues that arise
- Keen focus on providing excellent customer service
- Strong organizational and problem-solving skills
- Ability to effectively collaborate with all levels of the business and develop/sustain cooperative working relationships with internal staff, vendors, and external contacts
- Adapt to different communication styles
- Ability to communicate effectively, both oral and written; ability to exercise confidentiality
- Ability to allocate time effectively, work under pressure and manage tight deadlines; ability to handle multiple demands, competing priorities
- Advanced proficiency in spelling, punctuation, and grammar
- Tarion Warranty Service knowledge
- Strong communication and customer service skills
- Prepare weekly customer care meeting minutes
- Computer Skills: Excellent knowledge of Microsoft Office including Word, Outlook, and Excel

Additional Information

Amacon is an equal-opportunity employer who offers competitive compensation and benefit programs. This full time salaried position works 8:30 am - 5:00 pm, Monday through Friday and is located in Mississauga.

Please apply through amacon.com via the link provided:

Thank you for your interest; due to the volume of applications, only short-listed applicants will be contacted. No phone calls, please.

📌 Administrative Assistant (ON) (Mississauga)
🏢 Amacon
📍 Mississauga