Responsibilities Ensure timely and accurate acceptance, validation and preparation of instructions such as, but not limited to cheque issues, cheque deposits, stop payments, issue foreign drafts, stale dated cheques Create, review and, where needed, update desk operating procedures and identify and resolve reoccurring problems to ensure corrective actions and proper procedures are put in place Ensure compliance with all policies and procedures currently in place, and identify any gaps in processes that might increase risk and highlight to management for remediation Ensure second level review is completed on identified processes within the team and issues or potential problems are immediately escalated to management for resolution Investigate and respond to queries relating to the processing of instructions Cross train on all tasks within CPT Share knowledge with team members to assist in the resolution of more complex problems Contribute to the success of the department by supporting and assisting other team members in meeting daily deliverables Validate instructions against CPT processes and procedures and identify instructions that fall out of normal scope for escalation Project Description The Cheque Processing Team (CPT) is a team of administrators responsible for the timely acceptance of instructions received from internal stakeholders. Program / Technology / Software Knowledge Workable knowledge of Trust, PPS, ICE, Express, SIPS, BESS, OnDemand and White Label IRIS Must-have Skills / Experiences / Education / Certifications / Qualifications / Designations 3+ years’ experience Strong working knowledge/experience in the financial services industry (optional)



Accuracy in processing transactions and meeting deadlines in a fast-paced environment – Ability to manage high volumes Proficiency in MS Office including experience using Excel macros Issues escalation and resolution skills Ability to communicate effectively with stakeholders Must be a team player with excellent interpersonal skills Solid organizational and time management skills Detailed oriented Nice-to-have Skills / Experience / Education / Certifications / Qualifications / Designations Retail banking experience Workable knowledge of Trust, PPS, ICE, Express, SIPS, BESS, OnDemand and White Label IRIS Intake Questions Please Complete Soft Skills Must be a team player with excellent interpersonal skills Solid organizational and time management skills Detailed oriented Team player Languages Please describe the level of proficiency required for each language (i.E. written, verbal, etc.) Work Workplace Please describe the work environment Hybrid 3 days in the office but required to come in all 5 days as required Hybrid arrangement subject to change to 4 days in office Compensation The expected base salary range for this position is $22 – $24 per hour, depending on experience, skills, and internal equity. In addition to base salary, this role may not be eligible for other forms of compensation, including bonuses, commission (if applicable), and/or other incentives, as well as a comprehensive benefits package. Final compensation will be determined based on job-related skills, experience, and market factors. Recruitment Process We may use AI-enabled and/or automated tools to support parts of our recruitment process, including application screening, interview scheduling, and candidate communications. These tools are used to enhance consistency and efficiency. All hiring decisions involve human review and are not based solely on automated processing. #J-18808-Ljbffr

📌 Administrative Assistant - Bank /Finance - $22 - $24 An Hour (Toronto)
🏢 Collabera
📍 Toronto