Become a Product Sales Manager with Vail Resorts for an unforgettable year-round experience. This role emphasizes leadership, guest relations, and operational excellence in a vibrant mountain setting.
As a Product Sales Manager, you'll oversee daily operations of Product Sales and Services, ensuring top-notch guest experiences. Your leadership will foster a positive work setting that promotes staff engagement, retention, and performance. Collaborate closely with resort teams while aligning sales strategies with guest needs and resort objectives.
Key Responsibilities:
- Manage PSS frontline teams ensuring excellent service quality
- Lead training and coaching for staff throughout the season
- Adapt operations based on weather, volume, and staffing needs
- Collaborate with central partners to enhance guest purchasing
- Address guest concerns through service recovery and issue resolution
Requirements:
- 4 years of guest relations experience required
- 2 years in supervisory or management role
- Strong English language proficiency needed
- Computer skills in MS Office and PeopleSoft essential
- Ability to lift and carry 30 lbs on the job
Bring your leadership abilities and passion for guest service to elevate the Product Sales experience at Vail Resorts.
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