This position exists to provideessential support to the claims process to ensure corporate client expectations are consistently met.

Responsibilities include communicating with providers and our clients to obtain and deliver informationrequiredfor the processing of a claim or for financial decisions of a claim.

Position also requires managingnetwork specific tasks,monitoringand supporting a diverse portfolio of corporate clients and other internal stakeholders orareascross sites.KSA(Knowledge,Skillsand Abilities/Attitudes)Knowledge ofvarious internationalhealthcare services and medical billing practices.

Comfort with Microsoft suite of products.

Principles of valuable customer experience.

Ability to work independently, organize, prioritize, and multitask.

Attention to detail.

Interpersonal skills and effective written and spoken communication.

Requirements and Qualifications

Post-Secondary Education or equivalent

Minimum oftwo years of work experienceincustomer serviceor telecommunication

Excellent verbal and written communication skills in English.

📌 Claims Support Specialist Sherbrooke
🏢 Global Excel Management
📍 Sherbrooke