Global Customer Operations & Self-Service Program Leader (Ottawa)

Global Customer Operations & Self-Service Program Leader (Ottawa)

03 Aug
|
Socket.dev
|
Ottawa

03 Aug

Socket.dev

Ottawa

Open Text is seeking a Program Manager, Support Platforms & Self-Service, to lead global Knowledge-Centered Support initiatives and drive self-service adoption. You will guide a worldwide KCS program, leveraging automation, AI, and contemporary platforms to boost customer experience and engineer effectiveness.

Based at Open Text HQ within the GTS Operations team, you’ll partner with IT and Support leaders to continuously improve platforms, tools, and workflows that scale globally.

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📌 Global Customer Operations & Self-Service Program Leader (Ottawa)
🏢 Socket.dev
📍 Ottawa

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