What this job involves:

JLL is seeking an Administrative Assistant to join the Property Management Team for one of its more prominent buildings in downtown Toronto. The ideal candidate is customer-focused with excellent communication skills, thrives in a team workplace, and excels at multitasking under pressure while maintaining flexibility and independence in a fast-paced setting.

This role is on-site 5 days/week.

What your day-to-day will look like:

- Reception & Customer Service
- Greet visitors, manage inquiries, and build positive tenant relationships while ensuring exceptional service across all communications.
- Administrative Support
- Provide comprehensive support to the General Manager and office staff, including managing boardroom and freight elevator bookings, maintaining tenant records and contractor lists, and coordinating with building operations.
- Accounting & Financial Processing
- Process invoices, set up purchase orders, reconcile supplier statements, and ensure timely submission of accounts payable and receivable batches to Head Office.
- Service Request Management




- Receive and dispatch tenant service requests through Prism, monitor completion, and follow up to ensure tenant satisfaction.
- Office Operations
- Order supplies, maintain office equipment, manage filing systems, prepare lease summary sheets, and support special projects and tenant events.
- Communication & Coordination
- Answer calls, distribute mail, schedule couriers, maintain meeting minutes, and update property information across lobby directories, portals, and building websites.
- Compliance & Culture
- Support JLL's environmental sustainability and corporate social responsibility initiatives.

Required Qualifications:

- 1+ years of related work experience
- Strong customer service experience
- Previous experience in Property Management and/or Real Estate is preferred;
- Excellent knowledge of Microsoft Office is required (Word, Excel, PowerPoint, Outlook);

Preferred Qualifications:

- Experience in Accounting Software (i.e. Yardi) is preferred;
- Property management or real estate experience

📌 Administrative Assistant (North York)
🏢 JLL
📍 North York